Fort Mill Hyundai in Fort Mill including address, phone, dealer reviews, directions, a map, inventory and more

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805 Gold Hill Rd
Fort Mill, SC 29708

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Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Fort Mill Hyundai

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

1471 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Clear coat peeling off 2019 Sante Fe wheels

Reviewed by Yvette Wilson from CharlotteApril 17, 2021

I tried contacting the Fort Mill Hyundai Service manager for weeks and never got a return call. On 4/7/21, I brought my car in for service and advised the service technician that the coating on the wheels is peeling. I was told by the Service Technician that a claim would be submitted on my behalf. That same day I contacted Hyundai Corporate to find out how to proceed and if my problem is under warrant with 30,000.mile on my car. I was told it should be. On 4/15/21, after hearing nothing from Fort Mill Hyundai I called Hyundai corporate a second time. I was told that they would reach out to the dealership and get back to me. On 4/16/21 Hyundai corporate contacted me to tell me that my wheels were not covered due to a product I must have used that caused the coating on the wheels to peel. Tasha at corporate also advised me that a claim to the warranty department had never be filed on my car! On 4/16/21, I followed up on my complaint with Fort Mill Hyundai to find out how they could make that determination without a claim being filed . After several failed attempts to get through to the service department a rude service manager named Tony called me back. I advised him that I was on my way to the dealership to speak to someone in person. He told me that he was on his way out the door but suit myself! Once at the dealership, I was advised by a manager named Ray, that the service manager said my wheels are peeling due to a product that I used therefore my wheels are not be covered under warranty. When I asked for a copy of the claim I was told no claim was filed with the warranty department because the service manager knew the warranty department would decline my complaint! I feel I have been given the run around. Other than my sales technician Juan, I have found staff at Fort Mill Hyundai to be unconcerned and dismissive. I feel my complaint was not investigated through the correct procedures and that management does not value my business!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Mill Hyundai. We would like to make this up to you, if we still can. If you would like to discuss your experience in more detail, please give us a call at (803) 396-9000 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right. Take care.

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Mrs.Cathy Dunham

Reviewed by Cathy Dunham from Rock Hill SO.CAR (29730)February 05, 2021

I took my vehicle here on a 2017 on a recall and my horn was dismantled and never repaired,customer service refused to repair the horn that they damaged ,I was treated unfairly and iam still trying to remedy it

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Cathy, thanks for reaching out to us. Here at Fort Mill Hyundai we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you'd be willing, please contact our Manager at (803) 396-9000. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Awesome Dealership!

Reviewed by Charles Rodgers from Fort Mill, SCJanuary 16, 2021

We knew Fort Mill Hyundai had the car we wanted because we searched for it online. We test drove the car and loved it! Jade made the negotiation very easy. She gave me the payments I wanted and the down payment I wanted. Now we have a beautiful car with all the bells and whistles and we didn't break the bank! Plus it is a hybrid that gets 55 miles per gallon!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, thank you so much for your kind words about your experience here at Fort Mill Hyundai. We try every day to satisfy our customers and it?s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Fort Mill Hyundai

As a nearby Charlotte Hyundai dealer - Fort Mill Hyundai is sure to have the perfect car truck or SUV that will fit your needs. Fort Mill Hyundai has a dedicated customer service staff parts department and a courteous sales staff visit or give us a call at (855)502-4327 and let us help you buy a new or used vehicle today!

Providing service to Charlotte NC Rock Hill and nearby Fort Mill South Carolina communities

Fort Mill Hyundai is your 2020 Hyundai Mega Dealer serving Rock Hill Huntersville and Columbia Hyundai customers! With hundreds of new Hyundais in-stock we WILL have exactly what you're looking for.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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