ALM Hyundai of Florence in Florence including address, phone, dealer reviews, directions, a map, inventory and more

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2542 West Palmetto Street
Florence, SC 29501

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Sales: 843-896-3295

Used Cars: 888-901-0173

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of ALM Hyundai of Florence

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

161 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My 2017 Tucson has been at ALM since the first week of

Reviewed by brycegSeptember 20, 2022

My 2017 Tucson has been at ALM since the first week of April due to an engine recall. Obviously it’s not their fault that my engine has a recall, I didn’t even buy it from this specific dealership. However, over the past 6 months of not having my vehicle, I’ve gotten run around through multiple service advisors & been told numerous different things. They told me 1 person was in front of me for the engine back in May… A month or so ago, the service manager told us that they were ordering the engine (even though a service advisor told us it had been ordered back in APRIL) and it should be a few weeks. Two weeks ago, a service advisor told us a few had come in and mine was in the line to get fixed. But as of today, no one remembers telling us this and we are still waiting on an engine??? My wife has been without a vehicle for 6 months with no clear answers and Hyundai Corporate goes based on what the dealership says. I’d never consider getting a car here and if you need service or a recall handled, please just take the trip somewhere else. No one, including Hyundai corporate cares about you.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Bryce, Thank you for your review and feedback. We apologize that you are not satisfied with our company and the circumstances involved in your vehicle services. We are diligently working on a solution for you. We have attempted to contact you several times by phone to discuss this with you, however you have not returned our calls. My personal contact information is available for you when you have time. Thanks Thanks Ken Myers General Manager ALM Hyundai 843-667-3317 kmyers@almhyundai.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Honestly a great experience overall.

Reviewed by jemorris9994September 13, 2022

Honestly a great experience overall. Kimberly did a great job getting me the deal I needed to get the car I wanted, and the finance dept was incredibly helpful in explaining all of the great deals that the company has to offer. First company to actually keep my business when it comes to vehicles and look forward to dealing with them in the future!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello jemorris9994, Thank you for your review and feedback! We are happy that Kimberly, and team ALM Hyundai were able to help! Thank you for your business! Ken Myers General Manager ALM Hyundai 843-667-3317 Kmyers@almhyundai.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do your homework.

Reviewed by lenape105September 08, 2022

Do your homework. Jolly of the internet department wanted to charge me $40,000 for a $33680 2022 Hyundai Tucson leftover. These dealers should understand a lot of customers will remember these tactics.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello lenape105, Thank you for your review and feedback. We apologize that you have concerns about pricing of your vehicle of interest. We will contact you immediately to discuss this. We will work diligently for a satisfactory solution. My personal contact information is available for you should you need my further assistance. Thanks, Ken Myers General Manager ALM Hyundai 843-678-3317 Kmyers@almhyundai.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About ALM Hyundai of Florence

Welcome to the ALM Hyundai Florence website a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Hyundai car truck or SUV you will find it here. We have helped many customers in Florence Darlington Myrtle Beach North Myrtle Beach and Conway find the new car of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. ALM Hyundai Florence has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. WWW.ALMHYUNDAI.COM

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