Hyundai of North Charleston in Charleston including address, phone, dealer reviews, directions, a map, inventory and more

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8485 Rivers Ave
Charleston, SC 29406

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hyundai of North Charleston

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

695 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I would advise people NOT to buy a Hyundai based alone

Reviewed by sfrost1964July 18, 2022

I would advise people NOT to buy a Hyundai based alone on the Service Center at this location. The nearest other Services Center is Myrtle Beach or Hilton Head. My car buying experience was great. The “after”, when you have to deal with the Service Center, is when you wish you had researched the Service Department. My first experience with the Service Department is when I brought my four month old vehicle in to be seen for the paint warranty (huge pieces flaking off after one trip on the highway). I was spoke down to by the service manager and told that if I wanted to see if it was a manufacturer’s defect I would have to take it to a collision shop, at my expense, to have the paint tested. He was rude and condescending. I left and called Hyundai Customer Care. They informed me that I could take it to the Hilton Head, or Myrtle Beach location, with no charge to myself. The Service Manager never mentioned these options. Today I arrived at the Service Department at 12:45 for a 1:00 appointment (oil change/tire rotation). I overheard numerous people complaining about their wait (2-4 hrs) without being given an update. I spoke with a gentleman who had been waiting two hours for a scheduled maintenance (oil change/tire rotation) and was just told it would be another hour when he spoke up. I went and asked about my vehicle (1:30) and was told that one worker didn’t show up (that worker must do the majority of work at this location). I asked why I wasn’t called or told at check in that they were running 3 hours behind and the worker shrugged her shoulders. She then went to check and said my vehicle was being taken back and should be ready in a hour. I do not understand the lack of organization in this Service Department. They have an abundance of workers that could call and reschedule appointments or at least give clients a heads up when they check in.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

2016 Sonata engine burns oil only 90% covered and no car

Reviewed by ladybugMay 13, 2022

2016 Sonata engine burns oil only 90% covered and no car to drive while your vehicle is being repaired. They said I can go rent a car and take it up with Hyundai motors of America. Whom may or may not refund me. Oil is changed every 3000 I have records no engine should need replacement at 62,000 ridiculous this should be covered by the warranty in full. At the very least give a car to drive while repairs being made for weeks. Very disappointed with this service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We are from out of town and were involved in an incident

Reviewed by Mcadams195949May 05, 2022

We are from out of town and were involved in an incident that caused us to blow a tire. They were fantastic; got in as emergent and even had someone drop us at a nearby restaurant as we had not eaten all day. Special shout out to Thomas, Tonya Lee, and Ashley

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Hyundai of North Charleston

At Hyundai Of North Charleston our motto is quite simple - It's Impossible to Buy a Hyundai for LESS! To us this is far more than a simple motto it is our promise to you. Not only will you find that we carry one of the largest selections of great new Hyundai vehicles like the all-new Tucson and the state of the art luxurious Genesis we carry one of the best ranges of trim levels in the region.

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