1215 West Main Rd
Middletown, RI 02842

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Sales: 401-619-3700

Used Cars: 401-619-3700

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 5:30pm
Tue 8:30am – 5:30pm
Wed 8:30am – 5:30pm
Thu 8:30am – 5:30pm
Fri 8:30am – 5:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Hyundai of Newport

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service.

Reviewed by Ryan HMarch 26, 2024

Terrible service. I have a Certified Pre-Owned vehicle purchased from Hyundai of Newport. Went in for a routine oil change, they over-filled my oil and caused so many issues. It has been back for service 3 times since, all had to be towed (at my expense) and when I asked to speak to the manager, he blamed me and was yelling at me! We ended the call by him telling me to go to another dealership...I think we should all take his advice!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Nice and easy to deal with - bought a used Audi Q5 in

Reviewed by Andy ArsenianMarch 10, 2024

Nice and easy to deal with - bought a used Audi Q5 in very good condition. Bill and Jon were wonderful, as was the rest of the staff. Refeshing to deal with - 5 Stars for sure - no question.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Went with a certified check to pay for the car and they

Reviewed by Rick1853May 12, 2023

Went with a certified check to pay for the car and they would not accept it. They suggested that I drive an additional five hours to bring them another certified check made payable to the dealership. If I had endorsed the original check to the dealership I would have the car and they would have the money. Recommend going to a different dealership. I will never go back . It was a car that was over 100K

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Yes, you did come here with a certified bank check made out to you. We explained to you, we needed a certified bank check made out to Hyundai of Newport. We do not accept 3rd party checks in any amount let alone over $100,000. We did offer to flatbed the vehicle to your house and pick up the trade and proper check, you chose not to. It does seem you really wanted this vehicle. Unfortunately, you chose not to have us deliver the vehicle you to.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hyundai of Newport

Hyundai of Newport is consistently rated highest in New England for customer service and satisfaction. We have the best-priced new vehicles highest quality pre-owned vehicles and Service Pick Up and Delivery with complimentary loaner cars for our customers who have purchased from us. This is our way of saying "thank you" for purchasing from Hyundai of Newport.

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