Pacifico Hyundai in Philadelphia including address, phone, dealer reviews, directions, a map, inventory and more

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6715 Essington Ave
Philadelphia, PA 19153

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Sales: 866-979-7845

Used Cars: 866-979-7845

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Pacifico Hyundai

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

2 out of 3 people said they would recommend this dealer

5 (out of 5)

Third Hyundai purchased at Pacifico.

Reviewed by LEMONT, Sales, CHRIS MANGMENTLL in Philly Pa.itAugust 10, 2020

Lamont did everything under his power to make this sale , Kona a dream come true ,the trade in price ,the car discount price,the easy paperwork ,covid 19 precautions taken seriously, CHRIS the Manager ok'd all the discounts he's the best. I highly recommend Pacifico to everyone.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

3 (out of 5)

Get Everything in Writing

Reviewed by MazdaDriver in Voorhees, NJMay 14, 2017

Bought a certified Mazda from Pacifico a few months ago. I got a good deal on the car but had some complaints about minor scratches and the fact the car was dirty. The dealer assured me the car would be detailed and scratch-free when I picked it up. It wasn't. When I complained again the dealer assured me that if I brought the car back another day they would sort it out. Took me a month of phone tag to get the car in, and even though the scratches are gone, the car was merely ran though the car wash. Moral of the story is get everything in writing.

Customer Service 2

Buying Process 4

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Horrible Customer Service After Purchase

Reviewed by MelissaD in Chester, PAFebruary 25, 2017

Bought a car through Pacifico Mazda. Was a great transaction as they worked really hard to get me approved for a payment I was comfortable with. Car was totaled and nobody will help me with canceling the warranty or activating the gap coverage. I've left 3 voicemails and 1 email with NO RESPONSE. I was getting desperate so I emailed the Internet Manager (Bryan) and he was great and responded to my email in less than 10 minutes and said he was forwarding to the General Sales Manager. That has been the only shining point in this whole ordeal. I've heard nothing from anyone and i've been trying for 5 days now. It seems all they care about is the sale. I plan on getting another Mazda but it won't be from Pacifico Mazda that is for sure if this is the kind of service I can expect.

Customer Service 1

Buying Process 4

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Pacifico Hyundai

Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970, our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.

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