Sheppard Hyundai Volvo Cars in Eugene including address, phone, dealer reviews, directions, a map, inventory and more

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2300 W 7th Ave
Eugene, OR 97402

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Reviews of Sheppard Hyundai Volvo Cars

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

8 out of 9 people said they would recommend this dealer

4 (out of 5)

book of questions and problems with my volvo

Reviewed by TreyR in Eugene,orJanuary 07, 2021

I had a list of problems and questions that I have been collecting for almost a year with my car the service representative and I believe the master mechanic were willing to listen to all of them and address each issue with me one by they did not make me feel bad that I had a list when I picked up my car the master mechanic took the time to show me The answer to all my questions on how to use some parts on my car and him also try to figure out some technology with my phone connecting to my car

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Horrible Volvo service adviser

Reviewed by Emily Sutton in EugeneMarch 16, 2020

Be careful with the Volvo Sheppard service adviser. He will rip you off. In addition to his unprofessional/rude behavior. Be careful when signing the service order. I experienced a service charge that I decline to do. He went ahead and did the service. When I picked up the vehicle, shocked by the service bill and pissed off with his behavior.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

New Car

Reviewed by Raj in PortlandJanuary 16, 2019

Travis went out of the way and picked me up from the bus-stop to the dealership and the whole car leasing process completed less than 2 hours (including test drive).

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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