1620 Fescue Street Southeast
Albany, OR 97322

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Sales: 866-802-8227

Used Cars: 833-241-2441

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Hyundai of Albany

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

88 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hyundai of Albany is, without a doubt, the best in the

Reviewed by CZRR27March 18, 2025

Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, making everything move smoothly and efficiently. At no point did I feel pressured to purchase anything beyond what I needed. They not only offered me the best deals compared to surrounding dealerships but also provided significantly more for my trade-in. Their transparency and clear communication ensured I was informed at every step, making the entire process as seamless and stress-free as possible. Even when we brought our kids along, the team went above and beyond to make them feel comfortable, providing plenty of activities to keep them engaged while we handled the paperwork. Simply put, Hyundai of Albany sets the gold standard for the industry. They are the only dealership I trust, and time and time again, they have proven to be an outstanding group to work with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hyundai of Albany created a customer for life.

Reviewed by Matt LOctober 18, 2024

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Matt: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Albany are glad to have you as a customer.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hyundai of Albany created a customer for life.

Reviewed by Matt L from Keizer, OrOctober 18, 2024

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Matt, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hyundai of Albany

Our mission statement reflects our commitment to our customers: "Build a genuine long-term family relationship with our customers and community through the delivery of superior vehicles, service, parts, and support. This commitment will be accomplished by providing a work force and work environment that fosters professionalism, integrity, customer satisfaction, and community relations; which in-turn, will lead to a lasting customer and community connection."

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