Edmond Hyundai

I wrote a review on September 13, 2025 By YLM from Yukon, OK. This a followup....The finance department is the arm pit of OKC. After the sale, the company has forgotten about us (the buyer). We have bee trying for a month to contact the finance department with no success. As for return call, we are still waiting for Steven to call. What a joke...As for Tyler, he told us that he submitted paperwork for us to cancel the service contract. That has been 100+ days ago. The service company said no such paperwork has been submitted. What the heck, Tyler. You seem to be not a trustworthy person. Since the employees act this way, the owner must also be shady. Employees emulate the owner..

Unacceptable Sales Tactics & Lack of Transparency I am a returning customer and extremely disappointed with my experience at Edmond Hyundai, specifically with Denise Daughtry, Sales Assistant. I requested the lowest out-the-door price on a 2026 Hyundai Santa Fe (VIN provided) and comparable VINs. Denise repeatedly refused to provide pricing unless I came in person, stating: “in order to get you pricing, you have to let me do my job… getting you here to drive it” and “my managers prioritize those who are willing to come on in.” I clearly offered to come in if the price was competitive, but was still refused and redirected to the website, with Denise saying, “I do not handle pricing myself.” This is a pressure-based tactic, not customer service. For reference, Bob Howard Hyundai provided the same out-the-door pricing quickly and without hesitation, proving Edmond Hyundai’s refusal was a choice, not a limitation. As a returning customer, I felt disrespected and will be taking my business elsewhere. I strongly caution anyone who values honest, upfront pricing to consider other dealerships.

Do not trust this dealership, they do not inform you that the TT&L does not include the license and registration. Had to pay $300 to register our car and they will not do anything about it. Also they do not offer your deposit back until you call a week later and ask for it. Our car was also missing rails and floor mats and it took 3 weeks for them to finally get them to us, the price is good but customer service is non existent and they do not accept responsibility for their part, $500 document fee and the documents did not include everything in the loan like every other dealership includes.