9630 State Route 14
Streetsboro, OH 44241

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Sales: 330-474-6384

Used Cars: 330-474-3661

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Great Lakes Hyundai

Overall Rating:

4.3 (out of 5)

95% recommend this dealer

833 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I first of all, had difficulty n getting my Genesis

Reviewed by kbroussardJanuary 14, 2024

I first of all, had difficulty n getting my Genesis serviced because all calls were directed to an answering service and it was three days before O talked to a service representative. When I brought my car in to be serviced for what seemed to be an ignition or battery problem, I was told it was an alternator problem so they replaced the alternator. After spending almost 1300 dollars on the replacement alternator my car was returned to me with the same problem as before.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were awesome.

Reviewed by heatherrae11588December 13, 2023

They were awesome. The only thing I did not like was the fact they ran my credit a bunch of times to try to get me approved before contacting me

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Is thr Forever Warranty a scam?

Reviewed by Slipkblue from Mogadore, OHNovember 10, 2023

I've read the comments on this site about the "Forever Warranty" being a scam. I agree with the customers viewpionts. I still think its a scam. There is NO WAY that anyone would convince me that millions of drivers all over the country call an 800# to gget authorization to perform routine maintenance by someones local mechanic or say like Valvoline for a oil change. No way that people actually keep up with this EVERY TIME they have something done. So tell me this.... if its not a scam what it the percentage of Forever Warranty have you honored and perfomed powertrain replacements or repairs as opposed to how many claims have been submitted and have been denied. Im going to guess your percentage for repairs will be on 2% to 5% range, and thats being generous. I have bought 4 vehicles from this dealership, and my mother has bought 3 cars. So i am VERY familiar with this dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 2

Maximum rating = 5

About Great Lakes Hyundai

Great Lakes Hyundai Inc. opened officially in December 2005 as the fifth and largest dealership of the Great Lakes Auto Network family of dealerships.

Great Lakes Hyundai outsold every Hyundai dealership in its sales district starting from January 2006 delivering 1090 new Hyundai cars in the 2006 calendar year. We sold 540 pre-owned vehicles of all makes in 2006. And with your help that winning streak will continue.

We believe in treating our customers the same way we would like to be treated. The Great Lakes Auto Network is committed to service and dedicated to finding "good cars for good people".

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