Taylor Hyundai Perrysburg

Dealership isn’t trustworthy by any means. They need to adopt the theory “ Treat your buyer as a friend or family”. Or close your doors you won’t be missed. Shady finance dept. Be careful if you choose to buy from here. If you have a choice choose a Hyundai dealership in MI

I had one of the worst service experiences I have in years at Taylor Hyundai of Perrysburg when I took my Sonata in for recall remediation. First, the service department rarely answers the phone, in fact I had to email them to setup on appointment, I couldn’t seem to do that by calling them. Second, during the recall work they damaged the brake light switch causing the brake lights to be on continuously which damaged my battery, they replaced the damaged switch at no charge but not the battery which I felt was wrong considering my battery was fine when I dropped the car off for service. When they finally pulled my car around for pickup it was the wrong car ! When they found my car they couldn’t find the keys. If my Hyundai broke down Taylor Hyundai of Perrysburg’s parking lot I would think seriously of towing it somewhere else.

Probably the worst service experience I have had in years. I took my car in for recall remediation, they admittedly damaged my car while doing the work and somehow I wound up paying $200 ! The service department rarely answers the phone, and they rarely call you back. After 4 attempts to pickup my car they pulled my car around and it turned out to be the wrong car ! And when they did find my car they couldn’t find the keys. If my Hyundai broke down in the parking lot of this dealership I would seriously think of having it towed somewhere else.