Coughlin Hyundai in Heath including address, phone, dealer reviews, directions, a map, inventory and more

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2300 Hebron Rd
Heath, OH 43056

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Sales: 740-258-6487

Used Cars: 740-258-6530

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Coughlin Hyundai

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

58 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Coughlin is 5 star

Reviewed by Matthew D Hardesty from McconnelsvilleMay 05, 2021

I couldn't be happier with Coughlin Hyundai. They aren't our closest dealership, but we gladly travel the extra distance to Coughlin after a horrible shopping experience with our "local" Hyundai dealer in Athens, Ohio. We purchased a new Palisade from Coughlin in June of 2020. It was the easiest and most pleasant new car buying experience of my life. The car is fantastic! The service department has been fantastic. The sales staff is excellent, friendly and no pressure. They are very good at finding the right vehicle for a customer's needs and budget. In fact, we were so pleased we returned in April 2021 to purchase a second new car, a Venue. The experience was as pleasant as the first purchase. I will continue to recommend Coughlin Hyundai to friends, family and all the customers I speak to daily running my business. Coughlin has earned a long term customer with me.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you taking the time to leave various reviews, Matthew! We're so happy that we found each other. Please feel free to reach out if we can be of further assistance!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Bad Service

Reviewed by dallen from Cincinnati, OHMarch 26, 2021

My dad went to buy a used car from this dealership and the salesman gave my dad his word on the car he wanted to buy. He even made an appointment. The salesman said he would have the car ready. But then I was told the next day that the car was sold under him. What a horrible way to treat a veteran!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Dallen. Thank you for taking the time to bring this to our attention. We will pass this to the proper channels to make sure we do not see this happen in the future.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very Happy!

Reviewed by Rita from Newark, OhioMarch 04, 2021

Was very happy with the process of leasing a vehicle. I went in with a specific goal to lease, and with little hassle, they could meet my needs. Cory, the salesman was polite and patient. Everyone we spoke with was great. I am not a true car fan. To me, I am concerned about value, affordability, and reliability, but I do love my Venue! I plan to receive excellent care of my car at this dealership with maintenance.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for taking the time to leave a review, Rita. We appreciate the kind words.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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