5665 Dixie Highway
Fairfield, OH 45014
Sales: 513-870-9800
Used Cars: 513-870-9800
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Fairfield, OH that carry Hyundai
Overall Rating:
3.9 (out of 5)
94% recommend this dealer
959 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I only rated this dealership 1 star because it wouldn’t
I only rated this dealership 1 star because it wouldn’t let me do ZERO Stars like it deserves. Actually, it deserves negative 100 stars. If you want to take your car in for servicing and get little to no Communication this is the service department for you. Jeff Wyler Hyundai of Fairfield needs to clean house and start rebuilding the service department with new management and new staff. You make an appointment for service drop it off the night before to get there 6 hours after the initial appointment for their world class service employee to tell you that nothing was done because they had no clue what I needed done when the form I filled out on the front of the envelope used to put my keys in the night drop off clearly says oil change as well as the email confirming the appointment. OH, I tried to call you to confirm what service you needed, She didn’t call or message the number on file nor the same number on file that was clearly written on the form on the front of the envelope in the night drop. Now I have to wait for servicing which defeats the whole purpose for dropping my car off the night before my 8:15 am appointment. I would not recommend that dealership for servicing nor Michelle Perry as your service advisor. If you want to be treated like you’re a bother and receive no communication whatsoever then she is the advisor for you. I wouldn’t normally complain, but after the 4th time taking your car in for servicing and receiving the same treatment something has to give. I don’t know if the service manager cares or not but he needs to do something to correct his department because clearly with all these reviews saying the same thing I’m saying there is a real underlying problem.
Maximum rating = 5
Disappointment.
Disappointment. Staff doesn’t follow up. I thought I would try a Hyundai Santa Cruz. Never had this much difficulty getting someone to sit down and write out the offer comparison. Guess they don’t need to sale vehicles.
Maximum rating = 5
Service department has no clue how to run a business.
Service department has no clue how to run a business. They lie about appointments on warranty work. Take your car anywhere else
Maximum rating = 5
Based in Fairfield, OH, our Hyundai dealership was the first Hyundai dealer in the state of Ohio started in 1986, making us the #1 Hyundai dealer in Ohio. We serve as a source of New Hyundai cars for drivers all over Cincinnati, Norwood, Hamilton, Mason, and more. We can also offer you financing options and expert vehicle service. Whatever your vehicle needs might be, you'll find the team at Jeff Wyler Hyundai of Fairfield is ready to assist. Our people make the difference! With over 200+ years of combined experience in sales and service, you can trust you will be taken care of in every way!
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