2900 Morse Road
Columbus, OH 43231

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Sales: 614-471-2900

Used Cars: 614-471-2900

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Great Lakes Hyundai of Columbus

Overall Rating:

2.9 (out of 5)

90% recommend this dealer

358 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Was having trouble adjusting tire presuure due to change

Reviewed by jdmadden43220November 13, 2025

Was having trouble adjusting tire presuure due to change in temperature. Went to Sams Club (Sawmill Rd) useless!!! Went back to my dealership and Zack and Chong fixed the issue for me

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

WORST CUSTOMER SERVICE EXPERIENCE EVER!

Reviewed by B_RayOctober 29, 2025

WORST CUSTOMER SERVICE EXPERIENCE EVER! Took them 5 weeks to diagnose and "fix" an otherwise simple problem (2 hour job). During that time, they don't answer the phone or return calls/ e-mails or texts. At least, that's what they said... the problem that they said they fixed had absolutely nothing to do with the issue the car was brought in for, so they are either incompetent or liars. The entire service department is a mess. Take your car ANYWHERE else but here for service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Zack with Great Lakes Hyundai of Columbus was very

Reviewed by DesmondOctober 21, 2025

Zack with Great Lakes Hyundai of Columbus was very knowledgeable and worked hard for me get the best deal in Ohio on my new Elantra! Will be coming back when it is time to upgrade for sure.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Great Lakes Hyundai of Columbus

The team at Great Lakes Hyundai of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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