Dennis Hyundai of Dublin

I purchased a 2021 Kona last week. I am hesitant with sales reviews "usually". I wanted to find a new car without being ambushed and pushed, but I also wanted someone who knew what they were selling without having to ask someone else first. Thankfully, we hooked up with Gabe Johnson! Not pushy, explained everything I needed to know, was very pleasant, intelligent, and made a dreadful (to me) experience of purchasing a vehicle actually, even though I hate to admit it, quite delightful. This dealership is clean, and comfortable. I have already recommended this dealership and especially Gabe to friends, family, and associates. Gabe went OUT of his way to help me, I'm still sorry about the license plate! Thank you Gabe! And thank you Dennis Hyundai! Love the Kona!!!!

We could not have asked for a better team of people working with us to buy our 17 year old daughter her first car! We bought a used car, we are not expecting it to not have any flaws but we also not expecting it to breakdown on her and are trusting the word of the dealership ( we had already been burned by a Mark Wahlberg dealership), we were getting some conflicting information from a place that had been serving it and what they were seeing so after leaving dealership we felt confident with what they said and and guaranteed us that we would be okay purchasing this vehicle. Adam and AJ, AJ being a salesman made sure we left feeling confident with our purchase and come to find out we were able to get a bumper to number warranty on it at a great price and I have no worries now.

Shady sales, hours spent trying to get the advertised price, pressure continued into the next day with texts of “I thought we got along” what is the point of texting that, weird to me? sales and finance had issues with keeping their required masks covering their noses. COVID-19... Ran my credit when I said not to, they first stated they ran three credit inquiries, then four, I documented seven. Misleading information that multiple credit inquiries on the same day counts as one, creditors question the amount of entries. After I was told numerous times by many people from Dennis Hyundai said they would remove the credit inquiries and then didn’t, they had their attorney call and email me, asking if I had an attorney and claimed they finally removed the credit inquiries, but Dennis Hyundai REQUIRED that I do it also. I’m still waiting for the credit inquiries I requested that they entered , they of course can’t email me simple screen shots. Dennis Hyundai mailed an unsigned snail mail letter that I “should” receive all that from the financial institutions (7 that I discovered) Nightmare. The only thing I’m happy with is that I didn’t buy the car.