Columbia Hyundai in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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10981 Montgomery Rd
Cincinnati, OH 45249

Get Directions

Sales: 513-904-4509

Used Cars: 513-904-4524

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Columbia Hyundai

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

411 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT TAKE YOUR CAR THERE FOR SERVICE

Reviewed by Gary Meyer from Loveland, OhioJuly 02, 2022

Do not get your car serviced there. They damaged both our 07. Did not change oil nor tighten lug nuts. When I took back they tighten them on the floor. My friend bought brand new from there. Needs a new engine because of the idiots doing the service. Nothing like the service back in the days. They seem high or dont care

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Take your car somewhere else

Reviewed by Kathy Stanley from Cincinnati OHMay 04, 2022

Very poor service. Very unprofessional. Car appointment was for an oil change but car had an engine check light. Service staff said they would not check it or look at it. Said we need a new appointment for that and they are booked for the rest of the week. Translation – they want to make sure they charge you a high diagnostic fee with that – have no interest at all in doing a good job for the customer or in creating a good reputation for their business. Went to service manager – he basically out and out lied to us about what he was willing to do to help. Called to complain, he said to return to have the code checked and then refused to help, again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Unbelievably horrible service!

Reviewed by kastanley1977May 04, 2022

Unbelievably horrible service! My son brought his car in for his scheduled oil change and had an engine check light on. Service dept refused to check it for him without a specific appointment for that problem. Sent him away. he is planning to drive the car to Idaho next week. translation - if we can't charge you a very high diagnostic fee for this work - we're not interested. I spoke with the service manager and he offered to check the code. When my son returned he was again told they would not help him and they sent him away again. We don't need "service" like this

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Columbia Hyundai

ColumbiaHyundai near Middletown is your local Cincinnati Hyundai dealership in Ohio! Located at Exit 50 off Interstate 275 right at the corner of Montgomery Road we are just Northeast of Cincinnati. If you need specific driving instructions visit our hours and directions page for additional information. Contact our superior Ohio Hyundai team today and make Columbia Acura/Hyundai your source for your next vehicle.

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