Columbia Hyundai in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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10981 Montgomery Rd
Cincinnati, OH 45249

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Sales: 513-489-2000

Used Cars: 513-489-3800

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Columbia Hyundai

Overall Rating:

3.8 (out of 5)

68% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Cheap and Terrible Customer Service

Reviewed by Bought Elsewhere from CincinnatiJanuary 05, 2021

Exceptionally rude dealer. Went the to look at a 2021 sedan. Sales guy showed no interest in helping us! Was unwilling to locate the vehicle we wanted to see and was extremely dismissive. While we were there another couple walked out due to the rudeness from another sales person. Surprised this place even is able to sell any cars.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.7 (out of 5)

RIP OFF

Reviewed by rtvs from MorrowJanuary 30, 2020

Diagnostics showed miss fire in one cylinder (I was told). So answer was $400 FOR CHANGING SPARK PLUGS?!?!?! I WAS TOLD IT WAS "LABOR INTENSIVE", BUT STILL...?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Area Developer - Anytime Fitness

Reviewed by Chris from Cincinnati, OHJuly 23, 2018

I purchased a used 2014 Toyota Highlander on June 30, 2018. About 2 weeks later the front bearing went bad and they will not cover it with the 3 month/3000 mile warranty. They do cover some wearable parts and claim they cover the front/rear axles and the brake assembly. Also, their warranty states what it does not cover, but it doesn't list these parts. I just spent over $27,000 on a vehicle and the part costs a little more than $100. Come on guys, this does not make me feel good about my purchase. They say they are all about relationship and taking care of people. In my first instance when I asked to get help, they said sorry we can't help you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Columbia Hyundai

ColumbiaHyundai near Middletown is your local Cincinnati Hyundai dealership in Ohio! Located at Exit 50 off Interstate 275 right at the corner of Montgomery Road we are just Northeast of Cincinnati. If you need specific driving instructions visit our hours and directions page for additional information. Contact our superior Ohio Hyundai team today and make Columbia Acura/Hyundai your source for your next vehicle.

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