Marhofer Hyundai of Green in Akron including address, phone, dealer reviews, directions, a map, inventory and more

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3360 S Arlington Rd
Akron, OH 44312

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Sales: 888-235-8283

Used Cars: 888-472-3842

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:30am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 9:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 9:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Marhofer Hyundai of Green

Overall Rating:

3.1 (out of 5)

97% recommend this dealer

718 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Myself and my daughter wanted to purchase a vehicle.

Reviewed by C CrawfordNovember 12, 2022

Myself and my daughter wanted to purchase a vehicle. We both went at separate times to test drive and were told it was out for service. After many calls and Texts we had an appointment for 9:00am today. They called to cancel this morning and reschedule for Monday as the salesman couldn’t make it. We had taken off work to be there and stated we would still be up and would just work with someone else. They called back and said it was being detailed and wouldn’t be there until Monday. Then another person called and someone else was test driving it right now. We were ready to make a cash deal on the car all week and got the run around. Canceled appointments and lies were the basis of our experience at this dealership. I do not recommend this very unprofessional place.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

incredibly dishonest.

Reviewed by samAugust 24, 2022

incredibly dishonest...tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (because it had been ordered months before). I was told that this was a tactic to get you on the dealer lot and try to sell you something else.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Long term customer looking for new dealer

Reviewed by David from North Canton OhioMarch 25, 2022

I have bought 10 vehicles from Marhofer since 2006, 7 for myself, 2 with my wife and one for my stepdaughter. I give two stars because the vehicles and services I have received have been okay but honestly, Hyundai makes such a a great vehicle (or at least it used to) that I never had to go into the shop. My son just got rid of one of the old Sonata's I had last year, it was a 2007 with 245,000 miles on it still running, original engine and transmission. Fast fwd. to 2022 and my wife’s 2015 Sonata with 80,000 miles on it and under the theta engine recall and the vehicle (which is in impeccable shape) was leaking oil in multiple spots. This, on a vehicle that has had every single maintenance item done, oil changes on time and driven by middle aged people. I have been driving for 30 years and never in my life had a vehicle with only 80,000 miles on it leak oil. I get a quote for $2,000 to repair it. I say, it should be covered under the recall, they say no. I say fine, I am getting a new car. They say, okay we will give you a good amount for your trade, I say great. They say put down 100 bucks and a new car should be here in the next week or so. I wait almost 3 weeks and the salesman never calls. During this time, the car is not being driven because it is leaking oil, so my wife is borrowing another car. I finally say fine, you win, I guess I can't get a new car since one will never come in and I asked for my 100 bucks back. I then go in for the $2,000 repair and the place is completed bedlam. Mechanics running everywhere and nobody knows what is going on. I drop off the car and wait a few days, they call, and I spend 5 hours trying to call back and I get forwarded to an answering service over and over and nobody ever answers the phone. I come into the place, and nobody knows what is going on. Finally, I pay the bill and the car works fine. Two weeks later my wife is coming home, and the check engine light comes on. Engine surges and we call AAA to tow the car to Marhofer in Green on a Thur. Friday, sat and Sunday and I hear nothing. Monday someone calls and leaves a message and I call back for 3 hours and all I get are voicemails, nobody ever answers. During this time call my salesman and ask if any cars are coming in on Presidents Day. He says, we are swamped our systems were down Saturday, I don't have time right now. I said what cars do you have in? He said I will call you back tomorrow. 3 weeks later and no call back. Car is running fine, but I have to say, my experience with the sales, service and everything was awful. I don't think I should have to have pay 2,000 for repairs on such a modern vehicle. Not sure what has happened over the years, but this isn't the dealership I loved so much from 2006 to 2020. I get it, the pandemic and shortage have hurt everyone, but it is like they don't even care. So, for the first time in 16 years, I am considering moving over to another brand. Sad, because I have raved about this brand to so many for so long, but this left a bad taste in my mouth. I give 2 stars over 1 because most of my experiences were good but the recent experiences are horrible. I have attached some pictures of some of the vehicles I have owned from Marhofer, in one picture you can see my family literally had 5 Hyundai Sonata's at the same time. To see a 2015 Sonata with 80,000 miles, meticulously maintained have such a major issue and get have poor customer services is extremely disappointing. Esp sad to see them do nothing about an engine under recall.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Marhofer Hyundai of Green

Ron Marhofer Hyundai of Green has a large selection of pre-owned cars trucks and SUV's. Each vehicle is thoroughly inspected and marked with our best no hassle price up front. We offer free home delivery up to 150 miles from the dealership. If you may be interested in this service please let one of our team members know. Additionally you get free car washes for as long as you own the vehicle at any Ron Marhofer Auto Family location!

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