Pinehurst Toyota/Hyundai in Southern Pines including address, phone, dealer reviews, directions, a map, inventory and more

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10760 US-501
Southern Pines, NC 28387

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Sales: 910-505-9207

Used Cars: 910-505-9203

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Pinehurst Toyota/Hyundai

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

412 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible experience with PH Toyota.

Reviewed by tklad5June 30, 2022

Terrible experience with PH Toyota. My sales person was wonderful, but he worked at the Southern Select section of this Auto Group. They do not seem to want to work together even though they are all owned by the same group. My husband and I test drove a car, said yes we want to buy it, he told the manager of Toyota we were going to Purchase. Went back to our sales persons desk to do the paperwork, and not an hour later I was called and told they sold it to someone else. Then!!! Got a text today saying the car had been returned and was I still interested. Of Course I said yes. Not an hour later, got another text saying oops its sold..... WHAT!!! Who is the manager of this dealership?? We will not be going back. Sad because we only have a few dealerships in our area. Now we will drive to Raleigh and make our car purchase there.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service Department-Ms. Charlotte Erbschloe

Reviewed by TBlack from Spring Lake, NcMay 23, 2022

I just wanted to share my experience with a great Service Advisor by the name of Charlotte Erbschloe. My daughter and i drove to Pinehurst to have a diagnostic inspection done because the check engine light was on her vehicle. We tried Fayetteville because that is closer (even though we purchased it from the Pinehurst dealership); however they wouldn't be able to get to the car until sometime in June. My experience with Pinehurst will bring us back every time we called they got us in. Ms. Charlotte, explained in detail what we could expect, and also explained about the next service that will need our attention. Our family drives Fords, Chevy, BMW's, and Audi's and other than Audi customer service, Pinehurst Toyota /Hyundai has Great Customer Service and attention to detail was what i was provided, and my daughter and i appreciates that. And would drive their each time for Service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I tried to buy my car online, first time in my life.

Reviewed by vigneshkumarmecMay 15, 2022

I tried to buy my car online, first time in my life. Cris Sanchez made my time smooth and clear from hustles of virtual shopping platforms. Thanks a lot Cris and Pinehurst Toyota

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Pinehurst Toyota/Hyundai

Home of the FREE 20 Year / 200000 Nationwide Warranty. Nestled in beautiful Pinehurst North Carolina this family owned and operated dealer has earned numerous President's Awards and promises the best value and experience anywhere.

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