Pinehurst Toyota/Hyundai

If I could give them a zero, I would. We drove from Charlotte to this dealership to purchase the vehicle that we communicated with all day long on yesterday about just to arrive and be told they had just sold it to someone else. I failed to mention they called at 1009 this morning to confirm I was still coming. I told the young lady, yes, we will be there at 1100. They sent a text at 1018 and I confirmed there as well. Upon arrival, we see a salesperson in the driver's seat of the vehicle. my husband asked about the vehicle and was told it just sold. I called and Jessica walked over to speak to me. What a total waste of energy...spoke to Chris Cummingham via telephone...useless...spoke to Ryan...he listened and got Mark who was the GM...Mark offered to make me a sweet deal on something else...problem was I only wanted the Acura...he started with the excuses of vehicle inventory being low...blah blah...not my issue! He claimed he would find out who called me to verify I was still on the way...I don't believe him. He didn't really seem interested. They are terrible and I would not advise anyone to do business with them. Go someplace else!

Lost time and money dealing with them. They advertised a truck just to change the price after we started negotiating and posted pictures and description with accessories that were removed after the fact. They also added bogus fees like paint protection and crazy high documentation fees. I paid an inspection on a truck expecting a price announced and accessories on description that turned out not to be true. Stay away

What a great experience I had. I wasn't really in the market but they had excatly the vehicle I was looking for. I was just searching for pricing as I'm getting ready to depoly for a while and was planning to purchase when I got back. However these guy cut me an amazing deal I just couldn't pass up. The whole team did an amazing job Javier, the general manager and Don were all great to work with. Will be considering them again when it comes time to replace my other vehicle.