Hyundai Of New Bern in New Bern including address, phone, dealer reviews, directions, a map, inventory and more

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2910 US-70
New Bern, NC 28562

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:30pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 5:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Hyundai Of New Bern

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

6 out of 7 people said they would recommend this dealer

5 (out of 5)

Experience with Dealership through Cars.com

Reviewed by Joe H. in Newport, NCJuly 29, 2014

Sue Allegood from Hyundai of New Bern contacted me through cars.com. Sue was very friendly, polite and professional in her approach. She came across on the phone as a very warm, caring genuine person. Because of her approach, I will probably seriously consider any offer Hyundai of NB makes me when I begin the purchase process in about 60 days.

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

3 (out of 5)

Patient and Friendly salesman but the rest....

Reviewed by Busy mom in New BernMarch 06, 2014

James was my salesman and answered all my questions and went over every button in the car. He was very patient and didn't make me feel rushed or like I was wasting his time , however the rest of the staff was lacking! The sales managers and finance manager weren't very friendly, no one thanked you for purchasing the car, they were unprofessional and didn't really act like they cared about my business. If I could do it over I would do it else where.

Customer Service 3

Buying Process 3

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Great Service...Kudo's to ChucK Matlock

Reviewed by Sheila Honeycutt in New Bern, NCFebruary 11, 2014

February 11, 2014 Re: Chuck Matlock, Hyundai Service, New Bern, NC 28560 I just wanted to commend Chuck Matlock on his excellent customer service, going above and beyond to ensure quality service, excellent communication, and awesome personality in dealing with the public. I recently had my 2008 Hyundai Limited Azera in for its’ first service and he went above and beyond to ensure optimal satisfaction. Sincerely, Sheila Honeycutt

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Hyundai Of New Bern

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