Capital Hyundai of Jacksonville in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2325 N. Marine Blvd
Jacksonville, NC 28546

Get Directions

Sales: 910-459-4194

Used Cars: 910-459-4472

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Capital Hyundai of Jacksonville

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

245 total reviews

Showing the most recent reviews from and DealerRater.

4.0 (out of 5)

Bought both cars there from Mike Allen.

Reviewed by kimber.porzioJune 09, 2022

Bought both cars there from Mike Allen. He's a very friendly guy who really doesn't put a ton of pressure on a prospective buyer. After we purchased our last car, we realized we accidentally left a garage door opener in the trade in. He was kind enough to deliver it to our house all the way in Richlands that evening. I would recommend going to see him if you're in the market for a Hyundai!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Techs could improve with quality control

Reviewed by Dale from Cape Carteret NC May 20, 2022

I brought my 2022 Elantra to this dealership for a tire repair. Unfortunately I had a blowout and had to buy a new tire. Not a huge big deal but, after the tire repair it would’ve been nice for the tech to clean all the pasty lubricant off the tire and rim after installation, and most of all it would have been nice when they put the spare back in the trunk to put the cover and Matt back in place. Am I expecting too much? This Is a 10 to 15 second task to put the covers on. I just think it is common courtesy, it’s what I would do. Other than that the staff in the service department was good.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Don't waste your time!!! If you are looking for a new or...

Reviewed by germany41296February 01, 2022

Don't waste your time!!! If you are looking for a new or used car, stay away. First of all, the place is being remodeled, so you will do business in the brake room for the mechanics. Which is not bad, and I understand the issue of temporarily having to use different rooms, BUT it does not have to look like you are buying a car from Slick Willy on the backside if a landfill!!! Then the unmotivated sales rep walked out to greet the newborn from his coworker. We were sitting there ready to drop 50K on a car that needs to be ordered because the lot is empty. So, NO, I will not buy a car from this particular guy or dealership. We will go back to New Bern, where we went yesterday to actually test drive the car we want. It just was the wrong color. The gentleman, Tommy Jones, was exceptionally helpful and knowledgeable. He spend 2 hrs with us, explaining everything, knowing very well he wasn't going to sell us this car. That's what I call service. So Capital Hyundai, go and take some notes, see how to do business the right way.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

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