Capital Subaru Hyundai of Greensboro in Greensboro including address, phone, dealer reviews, directions, a map, inventory and more

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801 E Bessemer Ave
Greensboro, NC 27405

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Capital Subaru Hyundai of Greensboro

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.2 (out of 5)

7 out of 13 people said they would recommend this dealer

1 (out of 5)

Ripoff specialists

Reviewed by Sandi McGhee in Greensboro, NCDecember 07, 2020

Buyer be very aware. DO NOT BUY A CAR FROM CAPITAL AUTO. they will take advantage of you and sell you garbage. They gave me contract paperwork that was missing vital information. The finance guy signed my name and gave me the paperwork a week later. They double talk over you. Go to any Flow auto dealer or anywhere but DO NOT GO TO ANY CAPITAL AUTO DEALERSHIP!!!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Poor Customer Service

Reviewed by pmedlin in Kernersville, NCOctober 06, 2020

I bought a new 2019 Outback last year. At the end of August the radio messed up (extremely loud static and wouldn’t come on sometimes). They said they had to replace the amp and it should be there the following Tuesday since Monday was a holiday. Never heard anything from them. I finally called on Thursday and was told my amp had not come in and he was trying to track it down. Finally after 2 weeks, I got my car back. I had to fight with them to get a loaner but was finally given one. The tires on my car will not stay inflated. I have had them checked out there are no nails, screws, etc. in my tires. I mentioned this when I dropped my car off for the radio but I guess they didn't check it and I didn't think to ask. I have to put air in my tires about every other week. Now my radio has messed up again. This time you can't use the preprogrammed buttons or the control on the steering wheel. I called them and was told that the earliest appt that I could get was at 8:30. I tried to explain to the lady that I lived 30 minutes away and worked about 50 minutes from there. I was told that their shuttle service could not take me that far and that they wouldn't give me loaner. The girl was rude and not didn't seem to care that I was in a jam. So I asked her if I could take to a different dealership and she told me that she guessed I could but they operate under the rules. I understand that loaners can't be given out every time a person drops a car off for service. But my car is under warranty, was not even a year old when this started. It is the only car I have and I need to work in order to make the payments. If I had access to other transportation, I would use it. Buying a Subaru has been the biggest mistake I have ever made. The car drives well, gets good gas mileage but the customer service is horrible.

Customer Service 1

Buying Process N/A

Quality of Repair 2

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Wonderful

Reviewed by Dee in Greensboro, NCDecember 28, 2018

My name is D. Hawkins, I took my car in for a recall service and walked out with a 2019! My salesman was Joe Herbin and all I will say is HE is the absolutely the GREATEST!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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