Lake Norman Hyundai in Cornelius including address, phone, dealer reviews, directions, a map, inventory and more

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20520 Chartwell Center Dr
Cornelius, NC 28031

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Sales: 888-296-9325

Used Cars: 888-296-5754

Hours Toggle

Sales Department

Sun 8:00am – 8:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lake Norman Hyundai

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

309 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Bad after sale customer service won't return calls

Reviewed by Frances d Hightower from ConoverMay 22, 2021

Bad after buy customer service.cant get calls returned and act like you are bothering them.website says complementary 3 yr maintainace.i was charge 500$.very misleading sales

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Frances, the maintenance policy was for additional coverage not covered by Hyundai on the sale of a retired service loaner. The 21 Elantra was discounted over $6000 and was a great purchase by you. We appreciate your business and here for you if you would like to discuss it further. Cam Stewart-Owner

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Car I was looking for not even on the lot.

Reviewed by I was ready to purchase from HuntersvilleApril 24, 2021

Unfortunately, this was my worst dealer experience to date. I was interested in a car they advertised online. I received a call and was highly encouraged to make an appointment with the sales manager when I returned to NC from a trip. I was there for my 3:00pm Sunday appointment. No one knew who I was, no record of the car I was there to see, no one knew that I was trading in 2 vehicles, I waited 30 minutes to be invited to speak with anyone and the Porsche I was interested in was not even on your property! Terrible, disrespectful and unprofessional performance. It’s over for me. Thank you for reading.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Dealership!

Reviewed by Traci from Huntersville, NCApril 05, 2021

So I had a huge problem this weekend. I won't get into all the specifics on here, but I really needed some help. Cam, the owner of Lake Norman Hyundai, is going above and beyond to help with my car issue. I can't thank him enough. I'm getting things handled Monday (tomorrow) and will briefly follow up on here. Cam personally gave me his cell number, the day before Easter, to make sure I get helped properly on Monday. What more could you ask for? Thank you, Cam, for being honest, willing to go over and beyond and also for being understanding. I won't forget this. Traci UPDATE: 4/5/2021. They did not disappoint! EXCELLENT service from the owner (Cam) to the service manager (Mike) to the assistant service manager (Alex) to the mechanic (Brandon.) I'm not sure how you can have a perfect service visit when you are dealing with a car, but I did. Thank you! Thank you for diagnosing and fixing my problem. Thank you for helping me, Cam (owner) after hours on his personal cell phone. I bought my car from you and my parents have bought several cars from you. I won't buy anywhere else. I won't go to service anywhere else. Thank you for being very fair, helpful, kind and professional. If I could give 10 stars, I would. Thank you for helping me. Traci

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lake Norman Hyundai. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lake Norman Hyundai

Lake Norman Hyundai Discounts Vehicles and Service repairs for all of the Charlotte NC area. Discounts up to 20% OFF New Hyundai's and $40 Visa Gift card for New Hyundai Test drive! Highest Rated Hyundai Dealership in the Carolina's here to serve you! Largest Selection in NC or SC for New Hyundai or Used Car and Trucks. Welcome to LKN Hyundai!

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