Matthews Hyundai of Syracuse

I purchased 2 new Hyundai Santa Cruz vehicles. The second one had a master cylinder go at 6,000 miles. I requested a loaner car as this will be a lengthy repair. I was told by Mike the service manager that he has 30 loaner vehicles. I was repeatedly told that I would get a loaner car and every time there was another excuse. I would never recommend dealing with Mathew’s again. They don’t care about the customers after the sale. Very poor service!!

Very nice dealership, clean , neat, the parking lot is extremely organized , easy to drive around. We purchased a "24" Palasade from Jay. Probably the best experience I've had buying a vehicle. Jay was great, informative, he wasn't pushy, just a nice guy and good salesman.

Beware of this company, Hyundai and Matthews. They sold me a a garbage car I’ve been fighting this case with them for a year they lied they falsified papers. They took all my money and kept my car on their lap, and then said they were going to fix it. Drain my oil and said I ruined my engine I’m in the middle of talking to corporate and the end of the day they sided with them so now I have to get an attorney let me say I left with no vehicle Ben making a car payment every month while my car sit in their lot for nine months , they waited long enough and then my car was broken into. I turned them into vehicle fraud department. This company is not good. I have a foster child. I am now stuck with no car, but a car payment. I am about ready to go on new channel 9 news tell my story