Vision Hyundai of Henrietta in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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2525 E Henrietta Rd
Rochester, NY 14623

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Sales: 585-286-3795

Used Cars: 585-505-5127

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:30pm

Reviews of Vision Hyundai of Henrietta

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

27 out of 37 people said they would recommend this dealer

1 (out of 5)

Bad Customer Service and Sales

Reviewed by Unhappy Customer in Rochester, NYOctober 28, 2019

Bad management, dishonest pricing, dealership bumping tactics for real buyers, sales reps lack of knowledge of agreed terms, time wasting for real customers, would suggest to avoid this dealer to not have headaches. Stealing time and money from customers, returning nothing back.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great experience and a great deal @ Vision

Reviewed by Mark in RochesterMay 16, 2018

Robby camallari is best salesman ever he made it great experience and treated me like a human even with bad credit, when no other dealership would work with me. Great staff and service Department

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Best Car Buying Experience Ever!

Reviewed by Ivy Hofmann in Rochester, NYMarch 06, 2016

I walked in to Vision Hyundai today at the recommendation of a dear friend. At that point, I did not even know if I would be needing a new vehicle. Having had my very dead vehicle towed to the dealership (not this one) I didn't know whether it was going to be a simple repair or time to get another car. But, it must have been my lucky day, as Mark DeSantis was standing at the entrance ready to greet me when I walked in. I immediately told him that I couldn't make a decision about a new car as I didn't yet know what was up with my vehicle. He said, "you don't need to make a decision today, but if you'd like I'd be happy to take you for a test drive." He took me out to test the Tucson and the Sonata. Having owned a small SUV, I was used to sitting up high and absolutely loved the look, feel, handling and the numerous features that are part of the Hyundai Tucson package (back up camera, all wheel drive, blind spot, blue tooth, electronic seats with lumbar support, etc). That said, the Sonata was also delightful and quite attractive, too. I loved both vehicles and asked Mark to show me the best possible deals he could offer on each. He spent so much time with me, patiently answering my questions, putting together the numbers, never pressuring me, or trying to get on to a more likely prospect. And, in the middle of all of this I got a call from the Service Department regarding my vehicle with news that made me decide it wasn't worth investing more money into this repair. I would have been more upset, but when Mark showed me the numbers on both the Tucson and the Sonata, I was stunned. The monthly payments were significantly lower than I anticipated, and for the first time in my car-buying life, a lease really made sense. There are very few car buying decisions that feel like a "no brainer," but this was definitely one. I cannot stress enough how enjoyable Mark made this experience! He took care of every detail, from arranging to pick up my vehicle to cleaning and polishing my license plates because they looked too dirty to put on my beautiful new Tucson. He also had the exact vehicle I wanted brought in from another location and arranged a ride for me back to Vision after I returned the loaner car. If you want to buy a fantastic vehicle with amazing features and extremely fair prices, try out a Hyundai. You will be delighted with how wonderful they are. And, most importantly, if you want to work with the most honest, knowledgeable, decent and kind salesperson you will ever meet-- go to Vision Hyundai and ask for Mark DeSantis. I promise you'll have your best car buying experience ever, too!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Vision Hyundai of Henrietta

Thank you for visiting Vision Hyundai Henrietta Rochester serving the greater Rochester NY area. Our goal is to make your car buying experience the best possible. Vision Automotive Group's virtual dealership offers a wide variety of new and used cars Buick Chrysler Dodge Ford GMC Hyundai Jeep Kia Nissan RAM incentives service specials and Buick Chrysler Dodge Ford GMC Hyundai Jeep Kia Nissan RAM parts savings. Conveniently located in Rochester NY we are just a short drive from Buffalo NY and Syracuse NY.

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