Simmons-Rockwell GMC in Elmira including address, phone, dealer reviews, directions, a map, inventory and more

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784 County Route 64
Elmira, NY 14903

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Reviews of Simmons-Rockwell GMC

Overall Rating:

4.1 (out of 5)

71% recommend this dealer

21 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.5 (out of 5)

Tahoe still hesitates

Reviewed by Peter Buzzetti Ii from Elmira,nyMay 30, 2021

service chevy tahoe to remedy starting concerns. These starting concerns were present in gm/ onstar monthly reports, for many months and most recently 5/28/2021 they still continue. In addition, tahoe still has hesitation and tach reads 450rpm at say stop light. I will say the asst manager was very professional and explained concerns very well. However, the tahoe is still hesitating and Gm/onstar reports proactive alert.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible Salesman

Reviewed by Luther Bradley from Tioga, PAMay 01, 2021

Jeff Smith is the absolute worse salesman I've ever had. Tried to buy a car from him couldn't find him. Called for him, never answered my calls. I've heard this from several people. I'd give him a one star an take my business elsewhere.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

C. Lahnum

Reviewed by Clyde W Lahnum from Big Flats, NYApril 22, 2021

As usual the people at Simmons Rockwell are exceptional

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Simmons-Rockwell GMC

At Simmons-Rockwell we are fully committed to offering our customers nothing less than a positive and successful experience. We take pride in our attentive and respectful customer service as well as our transparent dealership environment. We want our guests to feel totally relaxed when they choose us and it's why we work harder than any competing dealer to give our customers the best experience possible.

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