West Herr Hyundai

Hyundai New Car Dealership in Buffalo, NY

5485 Transit Road
Buffalo, NY 14221

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Sales: 716-932-4700

Used Cars: 716-932-4700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm
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Reviews of West Herr Hyundai

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

300 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank you for wonderful service on my Tucson.

Reviewed by Gary from Buffalo New YorkDecember 03, 2025

Thank you for wonderful service on my Tucson. Was very nice to see video of what was done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Very hopeful we’re able to diagnose my problem quickly

Reviewed by marcus crage from Getzville, NYNovember 22, 2025

Very hopeful we’re able to diagnose my problem quickly the service was on time and very friendly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Shane Nelson was great as.

Reviewed by Dale S from Wheatfield NYNovember 18, 2025

Shane Nelson was great as. Salesman. Easy to deal with. Go see him if you need a new Hyundai. Neither Shane or anyone else ever pressured me to buy a vehicle or extended warranty. I have bought other vehicles here and have used the service department. Never an issue and no hassles. I highly recommend this dealership. I used to go to another Hyundai dealer in town but they pressured and didn’t want to move on price or give a deal.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

About West Herr Hyundai

West Herr Automotive Group is pleased to announce that we have acquired the assets of Transitowne Hyundai. Our newest brand and 26th dealership for the group will be located at a new location 5485 Transit Road in Williamsville in a 23000 square foot newly renovated state of the art facility.

Mark Carrow a longtime West Herr employee will be the General Manager of this location that will employ 25 people and is expected to sell over 1800 new and used combined vehicles per year.

Scott Bieler President of the West Herr Automotive Group expressed that "We are pleased to add the Hyundai franchise to our family of Dealerships".

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Hyundai

Elantra, Elantra HEV, IONIQ 5, IONIQ 6, Kona, Palisade, Santa Cruz, Santa Fe, Santa Fe HEV, Sonata, Sonata Hybrid, Tucson, Tucson Hybrid, Venue
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