West Herr Hyundai in Buffalo including address, phone, dealer reviews, directions, a map, inventory and more

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5485 Transit Road
Buffalo, NY 14221

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Sales: 716-932-4700

Used Cars: 716-932-4700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of West Herr Hyundai

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

148 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Got it done

Reviewed by Dennis D from Hamburg , New YorkJune 06, 2021

They did a great job of getting me the vehicle I wanted at the payment I wamted. They are willing to do what ever it takes to satisfy the customer

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Most painless purchase /Lease deal I’ve ever had.

Reviewed by Dennis Cassidy from Lockport, New YorkMay 14, 2021

Enjoyed the experience of working with all the representatives of West Herr Hyundai.. a painless enjoyable experience. Best of all I love my new Tucson . I would recommend this dealership very highly.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mark L

Reviewed by Mark Lacey from North TonawandaApril 03, 2021

Fantastic service! Service manager was great. In and out quick. Everyone there is professional and friendly. Will return for service and my next vehicle. Great job

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About West Herr Hyundai

West Herr Automotive Group is pleased to announce that we have acquired the assets of Transitowne Hyundai. Our newest brand and 26th dealership for the group will be located at a new location 5485 Transit Road in Williamsville in a 23000 square foot newly renovated state of the art facility.

Mark Carrow a longtime West Herr employee will be the General Manager of this location that will employ 25 people and is expected to sell over 1800 new and used combined vehicles per year.

Scott Bieler President of the West Herr Automotive Group expressed that "We are pleased to add the Hyundai franchise to our family of Dealerships".

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