Plaza Auto Mall in Brooklyn including address, phone, dealer reviews, directions, a map, inventory and more

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2740 Nostrand Ave
Brooklyn, NY 11210

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Sales: 347-274-8499

Used Cars: 347-586-0948

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Plaza Auto Mall

Overall Rating:

3.9 (out of 5)

91% recommend this dealer

1421 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Wille Roseboro was strict forward with price and give us

Reviewed by MayJanuary 21, 2023

Wille Roseboro was strict forward with price and give us the lowest price that they would accept for the Honda Odyssey but we have no choice because the show room only have one EXL and they do not know when they have the next one. I like that he strict forward with price and patient so would recommend for other buyers.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best service

Reviewed by Jenny from California December 26, 2022

Quick, Smooth and Pleasant Experience Very smooth, very helpful and we Got the best Service, the dealership was really helpfully. Thank you Plaza car sales

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

This dealership is deplorable.

Reviewed by jnewman0810November 18, 2022

This dealership is deplorable. We negotiated for a preowned car. A deposit was left and an agreed upon day was set due to both the salesman’s day off and my husbands. When we arrived to pick up the car, we would told it was sold to someone else. The used car manager came to speak with us and offered no solution except to refund and repeatedly asked for my husband’s credit card. He was rude at best. We asked to speak with the manager of new cars who had negotiated the deal with us. Although more understanding, he could offer no solution that would keep us in the agreed upon price for a comparable vehicle. All “solutions” would cost us several thousand dollars more as the costumer. The manager offered to give us the next Pilot that is ready for the same deal when it comes off the loaner line. He projected that to be within the next few weeks. When I inquired about a loaner car in the interim since my rental was given back the day before in anticipation of this purchase, he shook his head and said he can’t do that. We were offered several new cars at what they perceived to be good deals. My husband and I felt as though this was bait and switch and decided it would be best to get our refund and look elsewhere. We were then told to wait which took 20 minutes before the refund was given.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Plaza Auto Mall

At Plaza Auto Mall we put our customers first. Whether you're shopping in the dealership or from the comfort of your own home we strive to give you all of the information you need to make a confident decision purchasing your next vehicle. If you have any questions simply call 347-983-9051. And if any of our cars seems like the right one for you feel free to visit the dealership and give it a test drive.

Ready to buy? Get a price quote before visiting the dealership.

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