Hyundai of South Brunswick in Monmouth Junction including address, phone, dealer reviews, directions, a map, inventory and more

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3905 U.S. 1
Monmouth Junction, NJ 08852

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Sales: 877-876-3986

Used Cars: 877-879-9998

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 6:00pm

Reviews of Hyundai of South Brunswick

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

2512 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unethical pricing of new cars and purchasing of lightly

Reviewed by ScrewedJuly 24, 2022

Unethical pricing of new cars and purchasing of lightly used cars. Lack of fair trade value. My family was completely ripped off by this “family business”. The sales person and finance guy act like friends but are sharks. Customer service on service requested for discomfort of car was also poor. We attempted a trade up and lost $ 14,000 of value after 2 weeks and less than 700 miles on our Hyundai Ionic. Verbal discussion of pricing was drastically different than written contract. “Lies of omission” at best. Someone please hold them accountable. Boycott this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I apologize for your experience. Please contact me Janet Feliciano at 732-821-4000 ext 118 if you would like to discuss this matter further. Thank you

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Any one purchasing a car $5000 above MSRP NEEDS THEIR

Reviewed by gersh08527July 18, 2022

Any one purchasing a car $5000 above MSRP NEEDS THEIR HEAD EXAMINED.. FOR A DEALERSHIP TO EARN ONES TRUST IT SHOUND NOT BE GAUGING ITS CUSTOMERS.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I apologize for your experience. Please contact me Janet Feliciano at 732-821-4000 ext 118 if you would like to discuss this matter further. Thank you

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Wednesday my car wouldn’t start back up, I was able to

Reviewed by Check22July 10, 2022

Wednesday my car wouldn’t start back up, I was able to push it into a private shop right up the road. They tell me the starter is bad. Friday a gentlemen named Don the service director gave me a call and I explained what had happened exactly with the starter and how it essentially burnt out and started smoking and actually caught fire . He was highly concerned, suggested I get it to them right away, made it seem like the motor was bad since open recall on it. Had me thinking ok great I’ll get this all covered under the 10/100k warranty and I assured him I have the extended bumper to bumper coverage. I get it towed to South Brunswick Hyundai. It’s even been at this shop for a button issue inside the vehicle and was covered from the bumper to bumper warranty, pretty obvious they should know at this point. Friday evening I get a call from John the service advisor telling me best he can do is maybe Tuesday morning or even Wednesday to get it looked at and start the process for motor inspection and possible replacement just like his superior Don told me. All this time I kept mentioning I need a loaner which I kept getting the we don’t have any right now but you are top of the list. Understandable since I was showing up before requesting a loaner prior. The next morning I call Don and mentioned what his advisor tells me. He mentioned to me it’s a holiday weekend and I’m at the top of his list for a loaner and it’s much easier to work something out on a loaner when Hyundai is notified it’s all under a warranty related repair. Tuesday afternoon around 12:15pm I get a call from John saying hey it’s the starter it’s $900 you don’t have coverage. I explain in fact I do, I even do all of the leg work and get my paperwork and contact numbers for the warranty coverage. I relay it all along to his personal phone he said to text or call. Great fantastic I’m thinking. Unfortunately getting a hold of Don and John is a very arduous task. The rest of the day I get no call back from John after getting all of the proper material to him. Wednesday morning 8:30 I call again, John actually answered the phone. Tells me he reached out to the warranty people and he’ll call me back after touching base with them again at 9am. 12:15 I call him back since he hasn’t called me. No answer. I call Don his boss, no answer. 12:30 I get a call back from John saying hey it’s covered give me 2-3 hours by end of day it’ll be done. I stress the loaner car issue to John, I get told “we don’t really do loaner cars for this but you can go to enterprise and rent a car and submit a claim through Hyundai for reimbursement”. Great all this time I was lied to. 3:30 I reach back out no answer and was told John is busy I leave a urgent message for him to call me back. 4pm I get a call from John and I ask what’s the reality on my car actually being done like promised, his response was “your car has been done, I thought I told you”. Clearly lack of communication, let alone basic customer service is a major issue with this service department. 4 days for a vehicle that was explained to have caught fire from a potential major motor failure by staff themselves at this location. I pick my car up that evening and that $900 price tag ended up being only $600 after realizing it was covered under warranty. Clear as day at this point I was being ripped off. Never again will I use this dealer or even suggest it. After contacting my parent dealer where the vehicle was purchased they were shocked about all of this and even offered to getting it towed to them for free.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I apologize for your experience. Please contact me Janet Feliciano at 732-821-4000 ext 118 if you would like to discuss this matter further. Thank you

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Hyundai of South Brunswick

Hyundai of South Brunswick changed ownership in November of 2018. Hyundai of South Brunswick is now a Family owned and operated dealership. The owners are in the store each and every day servicing our Hyundai sales and service customers. It is paramount to us to make sure that every customer is taken care of the right way. Our 60+ years of automotive experience and desire to exceed everyone's expectations will reflect in the way we service your automotive needs. Give us a call to set up an appointment for sales or service or simply walk in and experience for yourself the Power Difference! The Power Team at Hyundai of South Brunswick

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