Burns Buick GMC in Marlton including address, phone, dealer reviews, directions, a map, inventory and more

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500 West Route 70
Marlton, NJ 08053

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Sales: 856-872-3642

Used Cars: 856-452-0988

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Burns Buick GMC

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

141 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BAD ORGANIZATION

Reviewed by Ford, Brian J. I WAS NEVER AND CHECKED SERVICE ABOVE BECAUSE EVN THEIR SURVEY DID NOT HAVE "OTHER" from NAPLES, FLORIDAJune 25, 2021

I HAVE NEVER HAD BUSINESS WITH THEM. I NEVER WENT TO THEIR SHOWROOM, ON LINE, ETC. BUT THEY SAK ME FOR SURVEYS. WHEN I CALL THEY SAY "WE DO NOT KNOW HOW IT HAPPENED OR HOW TO FIX IT. THEY ARE TERRIBLE.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Leash

Reviewed by PAUL LAOUTARIS from Marlton, NJMarch 10, 2021

Amazing people to deal with. Professional, friendly and caring on your needs

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Burns BURNED me big time!!!

Reviewed by ScottB from Canterbury, CTFebruary 07, 2021

Made an appointment and drove 4 hours one way down to NJ to look at used Corvette. Arrived an hour late only to learn the car was SOLD out from under me. I am beyond upset. I made the appointment on one phone but was traveling to NJ with another. Arrived at the dealership and learned it was sold...after a 4.5 hour ride to get there. They claimed they tried to call me. When I got home and consulted my other phone, I saw that they had texted me @ 11:30.... only it was only an HOUR before I was due to arrive. (I had been on the road for 3 hours by then). I made an appointment per their COVID rules . They KNEW I was coming long distance to see the vehicle and they chose sell it out from under me while I was in transit. I spent 10 hours round trip to see this car for nothing. I sincerely urge anyone to think twice about doing business with Burns. Inconveniencing me meant NOTHING to them as long as they made a buck off someone else. Customer care is a non-concern. Run...don't walk...from this dealership!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Burns Buick GMC

When we say "Burns Treats You Best" there is a reason. You can purchase a car from any dealer at a great price but what's more important is how you are treated before during and after the sale. We have 946 reviews on our 2 sites www.burnsbuickgmc.com & www.burnshyundai.com Come see why we have such high ratings and our customers become customers for life. Burns Treats You Best!

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