Liberty Hyundai

Not once, not twice, but with three different leases or purchase from lease they messed up the paperwork. Misplaced the registration? Sorry, we alphabetized it according to you first name. Handled a lease to purchase? Oops, you were changed a second lease payment, and it will be refunded, but we don't know when. By the way, it was your fault for not turning off autopay. What about a previous lease to purchase when the registration was not completed resulting in a ticket? Again, not our fault. There is always a problem, and it is always someone else's fault. I looked past their errors in the past and went back, only to see more and more blunders. Shame on me.

I was excited to purchase a Genesis from this dealer. I had to drive over 2 hours to get there though. We arrived on time, but the sales rep showed up an hour late. Annoyed, but that's ok. The person who "closed" the deal was pushy about purchasing insurance, and had my wife not been there, I would have never spent $1300 on tire insurance. But she thought it was a good idea. We happened to leave our garage door opener at the dealer, and realized it halfway home. Sales rep said he found it, and would fed ex to us when the registration came. In NJ, they take off the plates, but don't keep the plate to send into the state like they do in PA. We never saw the plate, we kept checking to see when we would get registration and plates, but the dealer thought I was only talking about registration. So I kept calling them, they never called me as I was nervous to be driving a car with expired plates. I called them, and they eventually said they had the registration. But no plates, as they put it in our trunk. We never saw the plate after we left, but I will take the blame for this one. I also asked them to FedEx me the registration and garage door opener, only to have them call back and ask for my credit card. The fee didn't matter, when someone tells me I'll FedEx it to you, I assume they mean they will pay for it. But they didn't. So I had to buy a new license plate. Then I found out the hard way, that when you buy a car out of state, you must have it inspected in my state. I found that out after being pulled over by an officer. I will never go back or consider this dealership when I purchase again. Sad part is I liked the sales rep.

Dylan Maher was just about the best Sales Associate I've ever dealt with in my experience of buying over 40 some odd cars. Knowledgeable, professional, fair and a sense of humor to boot. You want a REALLY good buying experience... Find Dylan Maher at Liberty Hyundai..You won't be sorry...