1477 South Willow Street
Manchester, NH 03103

Get Directions

Reviews of AutoFair Hyundai

Overall Rating:

2 (out of 5)

86% recommend this dealer

175 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I contacted a lady regarding the purchase of a vehicle at

Reviewed by Sam Y from MethuenOctober 23, 2024

I contacted a lady regarding the purchase of a vehicle at Autofair Hyundai-Manchester, she claimed to be a manager, also stated that since they are renovating and want to get some of their vehicles out to make room for the renovations, she will be willing to give me a good deal. When I Visite the place and showed interest in one of their vehicles, I made an offer which was reasonable, but was immediately rejected. another manager Showed up before I left and made me a ridiculous offer, I told him I was promised by a lady manager and gave him her name, that I will get a good deal. The manager claimed that she’s not a manager she is only an Internet associate who sends interested customers to them. After contacting her few days later we agreed that I would go back and she will hook me up with someone who will give me a good deal, so I made a second trip, with my wife and children, Again their offer was ridiculous, and before I left, another manager came over to Convince me to take the deal, However, when I refused, all of a sudden he became Enraged and rude Start yelling in front of my wife and children and left. This Hyundai dealership is a bait and switch outfit. They want to rip you off and expect you to comply. What a shameful place.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I bought a 2022 Hyundai Venue from these scammers a

Reviewed by bachand from Manchester, NHOctober 22, 2024

I bought a 2022 Hyundai Venue from these scammers a couple weeks ago, the salesman promised me a price of $13,500, however after checking my paperwork I found out that they raised the price without my knowledge with the bank to $15,350, when I confronted the finance manager about it he was very rude said there is nothing we can do about it. Upon further investigation I found out that the car needed new tires and brakes in order to pass inspection which came up to about $2400 which they charged me for!! NO doesn't work that way!! I will continue to try and get this resolved but feel there is nothing I can do about it. Stay away from this shady dealership!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dealer sold lemon, refuses help, ignoring problems.

Reviewed by Michael from Bedford, NHAugust 09, 2024

Dealer sold lemon, refuses help, ignoring problems. Family in crisis, seeking legal action. Avoid at all costs! I recently purchased a 2017 Jeep Grand Cherokee from Auto Fair Hyundai and experienced a nightmare of trustworthy and customer service. Within days, the check engine light illuminated, revealing a reset code to pass state inspection. The dealership's refusal to honor the 30-day exchange policy, coupled with their unwillingness to reimburse for diagnostic costs, is a blatant disregard for honesty and fair business practices. My wife was humiliated publicly, and the dealership's inability to make a decision is unacceptable. To compound the issue, the dealership never bothered to contact me directly, instead opting for a cold, impersonal email that simply outlined their company policies. Their complete lack of empathy and understanding is astonishing. The vehicle's condition has deteriorated rapidly; the check engine light is now blinking, the engine is shaking violently, and the car is undriveable. It's sitting in the street while I continue to pay insurance on a vehicle that requires towing and costly repairs. This entire ordeal has been a financial and emotional burden. This vehicle was intended for my son's out-of-state college transportation, and the funds used were from a recent insurance reimbursement following a no-fault accident. Due to this dealership's negligence, my son is now without transportation, adding significant financial strain and hardship to our family. This situation is unacceptable and has caused immense distress. We will be seeking both consumer and legal counsel, and we will be bringing this matter to the attention of our entire business, local, professional, and social networks. We will not tolerate this level of dishonesty and incompetence. On multiple occasions, I visited the dealership seeking a resolution, only to find either a lack of suitable replacement vehicles, an absent management team, or overwhelming crowds. It's unclear where the management team is hiding, but their absence from the business is evident!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top