519 NH-3A
Bow, NH 03304

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Sales: 603-499-4075

Used Cars: 603-876-6203

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:00am – 3:30pm

Reviews of Grappone Hyundai

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Michael Towne - Service of car

Reviewed by Linda Eisnor from Manchester NH March 10, 2023

Michael Towne is very and patient with me when I bring my car to him. I just had a problem with a malfunction in the engine. He said bring the car up and we will look at it without an appointment. He worked on the problem and I had back in two days. Grappone is very lucky to have Mike and I considerate him great in the way he serves his customers. I would the recommend the Dealership. You are best I have done business with

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

I took my 2009 Hyundai Elantra in for a recall on the ABS

Reviewed by tonikennedy9198October 16, 2022

I took my 2009 Hyundai Elantra in for a recall on the ABS on September 15th, having made an appointment on the phone with Mike. When I got there, no appointment but they would "squeeze me in". Before doing the replacement, they performed a "safety check" on several parts. They told me my cabin and engine filters needed replacing ($147) and that my "boot" would fail inspection. Firstly, I had my car inspected on August 21st. Secondly, my son is a mechanic so I know air filters are not expensive nor are they hard to install so I declined their offer to replace them for $147. When I left the lot I noticed my driver's door ajar light was on. I opened and slammed it several times before the light went off. I purchased my cabin and engine filters from an auto parts store for $32 and replaced them. I continued to have trouble with the door ajar to the point that it was draining my battery. I bought a new battery, in spite of Grappone telling me it was good, I had to keep jumping it. I finally took it to my son who said it looked like someone had kicked the door out of alignment. He fixed it but I didn't have any issues prior to my ABS replacement. I will not be going there again.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience.

Reviewed by Rudy B from Weare, NHSeptember 13, 2022

Several months ago I was looking for a new car and wanted to compare the Hyundai Kona, Honda HRV and Toyota Corolla Cross. We visited Grappone Hyundai and met Joe Hardy. When we returned from driving a Kona, Joe had an HRV waiting for us. Then he brought us over to the Toyota dealership so we could see, sit in and touch a Corolla Cross that was being prepped for delivery to a customer. Joe went out of his way to help us with our search and deserves Kudos.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Grappone Hyundai

We offer low, upfront, market-based pricing on all vehicles, ensuring fairness and clarity. Our Product Specialists' pay is not based on the vehicle price, so there's never a hidden agenda. Experience peace of mind with our 3-day money-back guarantee on all vehicle purchases and 30-day exchange policy on pre-owned vehicles. Plus, enjoy 10 years of free NH-state inspections, keeping your vehicle at its best.

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