Missoula Nissan & Hyundai in Missoula including address, phone, dealer reviews, directions, a map, inventory and more

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2715 Brooks St
Missoula, MT 59801

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00am

Service Department

Sun Closed
Mon 7:30pm – 5:30pm
Tue 7:30pm – 5:30am
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 4:00am

Reviews of Missoula Nissan & Hyundai

Overall Rating:

2.5 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Horrible customer service

Reviewed by Justin from MissoulaAugust 01, 2019

I have been lied to by the service department and they dont bother to check off manfacturer dealer warranty checklist every time i have my car serviced

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We would like to have a better understanding about your experience. Please reach out to us at (406) 549-5178 at your earliest convenience and we will do our best to resolve this with you. Thank you, Justin GM (406) 549-5178

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)


Reviewed by Ken Thurmond, Darby Gorman from MissoulaOctober 19, 2017

I recently bought a vehicle from Missoula Nissan and Hyudai. I will never ever do business here and will make sure my friends don't either! I was promised a sensor would be fixed and it was fixed half way and the rest was up to me to pay for. I was also promised a spare key with a FOB, and was scammed from that too. They claimed it was in a desk for two months and failed to give it to me before they lost it, so I ended up paying $200 to get a spare programmed! The customer service is ridiculous, very poor and rude! Even the general manager is a joke, has no manners or integrity! As I quote, when discussing sensor problems and he laughs ?You bought it as is? and told me to deal with it! DO NOT BUY FROM THIS DEALERSHIP.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

While we strive to make every customer happy unfortunately we can't provide a warranty on the vehicle forever. We promised to fix the airbag light which was on at the time you purchased it. We did fix it and three months later another part failed.I did not laugh at you when I spoke to you I asked you why you were upset with us for not replacing a part that failed three months after the original part that was broken when you purchased the vehicle was replaced. I always strive to be courteous in personal and professional life.There is no way to win an argument with a customer and I'm sorry that your experience hasn't been what you expected.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Recently Purchased 2014 Nissan Frontier CC

Reviewed by Colonel Jim from Florence, MTDecember 28, 2014

I was quite pleased with Mark Long and Missoula Nissan. I'm glad I purchased this vehicle from them. Great sales team.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Missoula Nissan & Hyundai

Our experienced professional staff serve the Missoula area and beyond from Polson to Hamilton. Since opening our doors Missoula Nissan has kept a firm commitment to our customers. We excel in selection and price and strive to make the car-buying process as quick and hassle-free as possible. Car buying that takes only an hour fits in your busy schedule. Whether you have great credit bad credit no credit or are a first time car buyer you can trust that Missoula Nissan will get you into the car or truck you choose with professionalism.

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