Northtowne Volkswagen, Hyundai, Mazda in Kansas City including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6750 N Oak Trfwy
Kansas City, MO 64118

Get Directions

Sales: 816-678-0933

Used Cars: 816-929-6006

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Northtowne Volkswagen, Hyundai, Mazda

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

751 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

2014 VW Jettas won't start if the intercooler has

Reviewed by laralouFebruary 18, 2022

2014 VW Jettas won't start if the intercooler has condensation and it gets really cold... just FYI. After taking our jetta in for not starting the first time, we had the same issue and towed it back the next day. Barry in service is AWFUL. Here are some of the most notable quotes from our last visit (after our car was there another month): "You can call VW if you need more info" "We should just tow their car" "Shut up" "Come over here and make me" "20% is what it is" (we were told they would "split the bill" with us) Each was said with Chris, the service manager, within earshot. Nothing was done until my husband asked him if he thought this was how customers should be talked to. Aside from the awful customer service, the fact that we bought this car from them and "no one had any idea this would be an issue" is mind boggling. This dealership sucks, their service department is xxxx, but Matt in sales was nice.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was great, I was able to agree to the deal, my...

Reviewed by mssmithDecember 10, 2021

Everyone was great, I was able to agree to the deal, my trade, price of vehicle I was buying and everything was ready to be finalized when I arrived to finalize the deal. Fastest car buying experience I've ever had and I do this quite often.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I love this dealership. I just had another great...

Reviewed by smentesanaSeptember 28, 2021

I love this dealership. I just had another great experience in the service department from a man named Bobby. I'm a manager at a nearby Westlake Ace Hardware. I enjoy giving great service because I treat people as I would like to be treated. Today Bobby floored me with his great service, something very rare in today's world. Thank you Bobby and Northtowne Hyundai!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Northtowne Volkswagen, Hyundai, Mazda

Northtowne Auto Group is one of the Greater Metro area's oldest Family Owned Dealer Groups. For over 35 years Northtowne has been where Kansas City Family's choose to go for New and Pre-Owned Vehicles. At any given time we have 1200 to 1500 vehicles in inventory to choose from. And with our Friendly and Log Term Staff Members most of our client's know they can purchase from the same sales person again and again over the years. Come see us at any Northtowne Dealership and let us show you why Northtowne is where "Nice People buy Cars from Nice People!"

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top