649 Dunn Rd
Hazelwood, MO 63042

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Sales: 314-475-2288

Used Cars: 314-736-3965

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Napleton Hyundai, Genesis of Hazelwood

Overall Rating:

4.4 (out of 5)

94% recommend this dealer

1396 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dont get your service done here!

Reviewed by Jondoe314November 21, 2025

Dont get your service done here!!! came in for a tpms problem.. reset it...didn't even fix the problem and didn't drive it to show the tire pressures... light is back on.... left my engine air filter box opened just messy waste of 5 hours for nothing.. never going here ever again and never will recommend this place to anyone.. update.... they had the car 4 days could not diagnose the problem I had the car for 10 minutes and because my radar was plugged in to the fast charger port it was causing communication issues with the tire readings lmao... so needless to say i fixed it and they couldn't even figure it out .....please do not take your car here they never updated me about the car I had to call to get a update smh. Terrible place to get your car serviced because obviously they can't handle a simple task.. I would give it zero stars if I could!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Dont get your service done here!

Reviewed by Jondoe314November 21, 2025

Dont get your service done here!!! came in for a tpms problem.. reset it...didn't even fix the problem and didn't drive it to show the tire pressures... light is back on.... left my engine air filter box opened just messy waste of 5 hours for nothing.. never going here ever again and never will recommend this place to anyone.. update.... they had the car 4 days could not diagnose the problem I had the car for 10 minutes and because my radar was plugged in to the fast charger port it was causing communication issues with the tire readings lmao... so needless to say i fixed it and they couldn't even figure it out .....please do not take your car here they never updated me about the car I had to call to get a update smh. Terrible place to get your car serviced because obviously they can't handle a simple task.. I would give it zero stars if I could!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (214) 669-0601 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Service and super nice and friendly alyona was

Reviewed by jcoyle1221August 06, 2025

Great Service and super nice and friendly alyona was delight to have as a sales person and I will comeback and refer to this dealership

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Hyundai, Genesis of Hazelwood

Napleton Hyundai in Hazelwood MO treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (314) 317-0068.

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