Hyundai
New Car Dealership in Ballwin, MO
Overall Rating
4.5/5
Read dealer reviews
Dean Team Hyundai gives you a fast and convenient way to find the right new or used car in Ballwin, MO. We offer two great crossover vehicles, the Santa Fe and the Veracruz. The Hyundai Tuscon is a nice small SUV that is getting great reviews! Please feel free to explore our extensive inventory of new and used Hyundai cars, set up a test drive, request more information about vehicles or inquire about financing. At Dean Team Hyundai your Ballwin Hyundai dealer, our professional sales staff can help you to choose your next car, with consideration to through careful research and attention to detail.
Our certified mechanics know how to keep your new Hyundai fine tuned and safe. So if you are in Ballwin or the surrounding area, check out Dean Team Hyundai of Ballwin!
Dean Team Hyundai of Ballwin Reviews
Overall Rating
4.5/5
60 out of 70 people recommended this dealer
Overall Facilities:
3.8/5
Bad business practice
Reviewed by Paul and Matt
in Ballwin, MO
February 15, 2021
We went in on a Saturday to test drive a Kia and decide if it was right for our family. We left with a big decision to make but personally texted with the salesman Paul to confirm on Saturday night that we wanted the SUV and would buy it with a cashier’s check first thing on Monday morning after the banks opened. Low and behold, Monday morning gets here and it is a little-known holiday (President’s Day) and the banks are closed. There is also 8inches of snow on the ground and more coming so it would be unsafe for me to drive the hour to the dealership anyway. But my husband reached out wanting to put down a good faith non-refundable deposit to say “I am still going to buy this vehicle” and they told him that they couldn’t hold it. I personally called a few hours later to once again say I have a credit card in hand to place on file if necessary to secure our car and was told by the sales manager Matt that they had already sold the car. That is horrible business practice when we were willing to put down whatever they needed over the phone.
Also they have false advertising. They promoted getting a $25 Visa gift card for coming in to test drive their vehicle and have denied us even that. They didn’t get my business nor will they ever in the future.
Raised vehicle price after test driving
Reviewed by Steve
in Metro East IL
January 07, 2021
This was the second vehicle I test drove from this dealer. After test driving I wanted to talk numbers for my trade in. However they would not talk about my vehicle value innkeeper I committed to purchasing one of the two vehicles I tested. In addition three dealership raised the price of this vehicle by $1000 literally that evening. However the sales person committed to me that they would still honor their original price that was still high. This vehicle was purchased on an auction by this dealer and not recieved as a trade in. I made what I believe is a fair offer for a vehicle listed as trade in value average $12000. Not only would they not entertain my offer they provided no counter offer. Further, they stated they paid/invested over $16000 for this vehicle. Even if they purchased the car on auction and paid trade in value there is NO WAY they invested $4000 worth of parts and labor into the vehicle. I informed the salesman that the brakes were spongy and need to be repaired however he stated they would not repair them prior to sale. Guess consumer safety isn't that important. This dealership chain is every bad joke and story you hear about use car sales. The staff was always nice as they tried to sell me on lies. Find somewhere else.
2017 Hyundai Santa Fe Sport
Reviewed by Sandra L. Crowley
in St. Louis, MO
June 08, 2017
Excellent, professional dealings with Ben French and General Manager Tom, as well as Adam, the Financial Manager. Made purchasing a new automobile a very pleasant experience.
