Barnes Crossing Hyundai

We bought a used car and the process was long originally talked to Kamani but he later got jeff to deal with us. Jeff done an awsome job and worked real hard to get us in a new ride. After long hours trying to get everything perfect for is Kamani stepped in to finish. He was ok but focused on other customers and other things. Waited a long time to get to finance to fill out the paper work. When we finally got through it was after 8 pm rushed to clean out our old car and leave. Next day we got home to really look it over in daylight we realized we had not car mats and no owners manual. Detail was awfull with chemical splatters everywhere and they left a broke 3m door hanger stuck to the windshield. Dirt all in the floors, they could have done a better job. We traded in our old vehicle they got all floor mats and even cargo mat, owners manual, and 2 sets of keys. We left with none of this stuff and 1 key. I removed the door hanger and re cleaned the windshield myself. More likely pay to get it detailed the right way, and will have to order floor mats for it that cost $176 at kia. I understand they cannot control what they get with used cars but at least throw in some cheap floor mats.

Just not customer friendly. Definitely not a, pleasant experience. Drive an extra hour to get better service! Tried 2 different salespersons. Same results Try another dealership

great service dept. staff was friendly they service vechide and even clean interior. would highly recommend this dealership .they treat you like family, not just a number