Hyundai of Batesville

There is a tremendous lack of communication between the sales people & credit manager. Make sure you get financing before buying & the down payment amt in writing in the beginning. Salesman was the only reason for the 2 stars. He was extremely helpful & courteous. I witnessed this bad experience a couple encountered. It was awful. I’m sure this dealership doesn’t much care about bad experiences or bad reviews. I would never buy a car here. Go on down the street.

I called them to inquire about purchasing a Chevy Suburban. I was informed that it was believed to be sold, that the gentleman was supposed to fly to Mississippi and pick up the vehicle on Monday, July 3rd. I was told I would get a phone call, on Monday, with a status update. The phone call never came.

I dropped my car off for a recall for fuel, you could smell is gas. I would like to first thank Mrs.Pride and the mechanics that helped me, they went above and beyond to look out for my safety,that is very hard to find and they are very special to me and I will NEVER forget whatMrs.Pride and mechanics done for me. I was treated horrible, and put in harms ways by the service secretary. She told me my part would be in by the end of week but it was not and she told me multiple times that I could come get my car and drive it until my part came in and I told her no I was not picking up my car because it would be my fault if my car caught on fire and she even told me that my car was not going to catch on fire and she yelled at me on the phone and hung up on me a few times, I received a call from the machanic saying I couldn’t drive my car m(even to another car repair shop) because my car was going to catch fire and didn’t know how it hasn’t already and I was pulling into prides at that time due to how I had been treated. I had called that morning to speak with Mrs.Pride but she was out so I spoke with general manager,jerry, and he said he would go speak with her. The mechanics begged and begged me not to drive my car because so were only worried about my safety!!! I also needed another part to fix my gas problem and the service secretary,Lajana, was even ruder when I got there and I told the mechanics she has been telling me since last week to pick my car up and drive it until part was in, I had never been treated that way. Mrs. Pride came out and spoke with me and I explained to her what all had been going on and she fixed my car for free to make sure I was safe and that meant the world to me and she and me baby have a special place in my heart forever and I am so grateful for them, it is hard now days to find people who Truly care, have compassion, and empathy and miss pride in the mechanics had all of that and more. I cried like a baby when I left there because they were only worrried about my safety!! So thank you Mrs.Pride for caring about me and my safety and fixing my car for absolutely nothing, they charged me nothing to fix it just so I would be safe!!! I would recommend them to anybody and if you have a problem speak with Mrs.Pride, it is hard to find people who care now days And her and the mechanics had compassion, and empathy, and general cared and I left there crying because it meant the world to me and they will always have a very special place in my heart and NEVER will I forget what they done for me. So thank you so very much from the bottom of my heart Mrs.Pride and the mechanics that helped me! God bless yaw and I hope that you all have a great day!! Thank u, Blaine Vance