Buerkle Automotive in Saint Paul including address, phone, dealer reviews, directions, a map, inventory and more

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3360 Highway 61 N
Saint Paul, MN 55110

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Sales: 651-490-6600

Used Cars: 651-484-0231

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Buerkle Automotive

Overall Rating:

4.3 (out of 5)

77% recommend this dealer

43 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.5 (out of 5)

Worst dealership experience I've ever had

Reviewed by Bridget Mallak from Forest Lake, MNFebruary 21, 2021

Worst dealership experience I've ever had. I purchased a 21 Tucson and it took 25 days before I actually had the vehicle in my possession due to a string of failures from Buerkle. First it took 3 days before the car was cleaned to take possession, but the detailing was awful so they took another 2 days to detail it, then delivered it. On delivery the car had a new dent, and the console was not seated correctly so they took it back. It took SIXTEEN days for the service department and body shop to fix my brand-new car! I made a few calls to check on the status, but every time they told me they would check and call me back, but I never received any return calls. When it was finally delivered again, the console was again not even installed correctly so they took it back yet AGAIN and then took another 3 days to fix it. At this point the general manager Juston had offered to throw in some WeatherTech floor mats and extra oil changes, and our salesman Michael said several times he would be sending a gift card to make up for the inconvenience - but none of those things were ever received - such terrible customer service. The last time the car was delivered the low tire pressure warning was on, the gas tank was not full, and my own carabiner keychain that I had put on the key fob had been replaced with a Buerkle keychain. I asked multiple times but my keychain was never returned...why the xxxx would someone at Buerkle take my keychain?!? It wasn't anything fancy, but the principle of them stealing it is just absurd. Absolutely the most frustrating and least professional vehicle purchase we've ever experienced. This was the second brand new vehicle we bought from Buerkle in less than two years (the first experience wasn't great either, but we thought it was a fluke...unfortunately we were wrong) - we will NEVER be a Buerkle customer again.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Exceptional Customer Service does not say enough!

Reviewed by BrentMN from Plymouth MNDecember 15, 2020

Working with Buerkle Honda, at every step in the car purchasing process I felt supported, never pressured by the Buerkle staff. It all started with the positive, energetic and knowledgable approach the salesman, Josh Brahnam. Josh went well above the standard level of customer service and made the car purchasing process less of a chore and more of an experience. Travis in the finance office was friendly and engaging in the final stages of the purchasing of my car. The car was a great car to begin with, the Buerkle staff took the time to detail the car inside and out so when I drove off the lot the only thing I had to do was enjoy my car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy together

Reviewed by Darryl and Deanna from White Bear Lake, MnOctober 21, 2019

This was our second new car purchase at Buerkle Hyundai. Brian Armstrong has been just great both times. He has demonstrated through his communication skills and follow through that we can trust them to be treated fairly and honestly. We could not be any happier with the whole experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Buerkle Automotive

Buerkle Automotive is family owned and operated since 1953! We are local to the Twin Cities and proud to serve our neighbors. We're here to help you find the best vehicle for you and at a fair price. We have a huge inventory of new certified pre-owned and used vehicles. All used vehicles are inspected prior to sale. If it doesn't pass our inspection we won't sell it. We price our used vehicles using the most advanced software available to cross-shop similar vehicles and ensure we are offering a true fair-market price. Our service departments are staffed by experienced factory-trained professionals. Thank you for choosing Buerkle.

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