Luther Bloomington Hyundai

I want to thank Nancy Ogrezovich and her service/body shop team !! I have a 2018 Hyundai Elantra se with 64k miles on it. For the past 5 years I have had paint peeling which is covered under warranty. Nancy and the team got my hood repainted within a week's time and a courtesy rental that was very much appreciated. Keep doing what you guys are doing for more customers like me ! THIS IS AN ABSOLUTE 5 STAR To Bloomington Hyundai! I certainly will refer more customers your way and I would give Nancy Ogrezovich a promotion for her attentiveness and professionalism. BRAVO TEAM ! Patrick Mahony

I’m choosing not to recommend Bloomington Hyundai because one of their sales representatives is extremely vocal on social media and regularly posts racist, hateful political rhetoric and harasses people in public comment section and engaging in ABUSIVE behavior toward people in public commets. That same person is also publicly identifying themselves as an employee of Bloomington Hyundai, it reflects poorly on the dealership. It’s a public reflection of your brand. I don’t trust a business that tolerates that from customer-facing staff. I’m not interested in giving my money to a company whose public-facing staff behaves using that abusive behavior towards others that way online. Employees represent a brand, whether it’s on the showroom floor or on Facebook. This kind of conduct sends a clear message about the culture the company tolerates. Until Bloomington Hyundai demonstrates that they take professionalism and basic respect seriously, I’ll be taking my business elsewhere.

The service I received from needing a diagnostic to buying a vehicle was incredible. Josh and Nancy were very patient and walked me through the whole process and made sure I understood my options. Connie