1661 South Garfield Avenue
Traverse City, MI 49686

Get Directions

Sales: 231-929-0672

Used Cars: 231-929-0672

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Serra Hyundai Traverse City

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

199 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They sold a car to someone else while working with me on

Reviewed by Joe from Milwaukee WI July 11, 2025

They sold a car to someone else while working with me on numbers. Don't waste your time with these kind of dealerships.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Melissa was awesome.

Reviewed by Farmergr59March 05, 2025

Melissa was awesome. She kept in constant contact throughout. She seemed very diligent about getting our car done as quickly as possible. She was also very transparent about the time it would take. Melissa was also very polite and friendly every time I spoke with her.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very helpful, treat customers with respect.

Reviewed by eaglesnest46February 28, 2025

Very helpful, treat customers with respect. Comfortable service waiting area with refreshments and wifi access and device charging facilities.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Hyundai Traverse City

With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Serra Hyundai Traverse City is here to service all of your Hyundai needs.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top