Feldman Hyundai of New Hudson in New Hudson including address, phone, dealer reviews, directions, a map, inventory and more

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30492 Lyon Center Dr
New Hudson, MI 48165

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Sales: 248-278-1439

Used Cars: 248-278-1241

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Feldman Hyundai of New Hudson

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

57 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible experience

Reviewed by Darbs from Lyon Township, MichiganMarch 06, 2022

If I could give zero stars that would be my rating. Today March 5, 2022 I just had the worst experience at Feldman Hyundai dealership. My visit was prompted by my wife having an interest in the Genesis G80. For this reason, I drove my wife’s current vehicle to the dealership with the intention of being prepared to negotiate if necessary. I was not familiar with the vehicle since we have been loyal GM owners. So, after much investigation I decided to see the vehicle in person. I arrived and was promptly greeted by a sales associate but he had customers and redirected me to another sales associate. This individual was very personable. Immediately took me out to the vehicle and shared insightful information. I was impressed with what I saw and heard. This is where this dealership fell flat on their face. Being impressed with the vehicle I asked the sales person if the used car manager was there since I wanted to see what my trade value would be. The sales person did the job of gathering pictures and the necessary information on the car. I was invited to have a seat while they spoke to the Used Car manager. Five minutes later the sales person came back and said. “The manager said you should go to KBB and get that number.” I said, “What do you mean”? They said, “I don’t know why he is saying this but he is not going to look at it.” I was floored. So, I went to this used car manager myself and said “you don’t want to sell me a car?” He stated, “used car values change every day so you need to check there.” I said but wait, “I’m here now.” He then stated, “well my salesperson said you weren’t ready to buy a car today.” I said “don’t blame it on the sales person this is your mistake. I never told the sales person that I was not buying a car today. I was actually impressed and I am able to pay cash for that vehicle.” “that car could have been gone Monday morning.” “You made an assumption without getting all the information.” I guess because I am an African American wearing sweat pants and a hoodie, he didn’t want to waste his time. If he had not made assumptions, he would have realized I brought the trade vehicle which would indicate my seriousness. Also, what I shared with the sales person is that I am a Vice President of a 5-billion-dollar widely known company and have the buying power to pay cash for that car. I was debating about keeping my trade because it is in such great shape (2016 Cadillac with 58k miles that I owe zero dollars on!). I told the sales person this individual just cost you the easiest sale in your career. I was going to send my wife over there on Monday to test drive and write a check if she wanted that car…. This was poor, lazy and maybe even racist customer service by this used car manager. Furthermore, this individual attempted to “transfer blame” to the Sales Associate. Terrible!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible customer service

Reviewed by Sonata from New Hudson, MichiganMay 30, 2020

Customer service at Fieldman Hyundai New Hudson is terrible. It was my first and last time coming here. I had oil change appointment and was asked to leave the building sitting by my self in empty waiting area because I have astma and can't wear their syntetic mask. To make story worst the service agent even didnt talk to me about my car after service was done. He forgot to print report, gave me report and said everything is ok. I had oil change in Fox Ann Arbor for many years and recently moved to New Hudson. Fox Hyundai Ann Arbor is rolling red carpet to each customer with going over your car points, reviewing your experience and following up. Feldman is last place on earth to have service on your vehicle done.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Deanna Schneider

Reviewed by Deanna L Schneider from BrightonNovember 05, 2019

Everything was fantastic. The salesman and financing were very helpful and everything went very smoothly. I ended up buying a new Trax and I love it.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Feldman Hyundai of New Hudson

Welcome to the fastest growing Hyundai dealer in Michigan. At Liberty Hyundai we take pride in getting to know all of our customers starting with our first Hello. It is our goal to develop a friendship with each and every customer which in turn allows us to better understand their wants along with their needs at a price point that fits their budget. We are in the automotive business for the long run we do not want to sell you a car we want you to buy your car. Our Professional Sales Consultants know the Hyundai products we have to offer therefore can give you the best recommendations when considering one for you!

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