2477 Henry St
Muskegon, MI 49441

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Sales: 231-224-4304

Used Cars: 231-224-4851

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Betten Hyundai

Overall Rating:

4.4 (out of 5)

95% recommend this dealer

136 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Doug Woods is extremely rude and dishonest.

Reviewed by SteveFebruary 08, 2026

Doug Woods is extremely rude and dishonest. I received VIP oil changes for the life of my vehicle with purchase. I was questioned by Doug Woods about my VIP status. He said I had been paying $60.00 for an oil change and I told him I was not. He then asked me if I had proof of how much I had paid. I said that if he looked the Vin# as they did in the past the history should show how much I paid. He said he did and you paid $60. I then went to my car and pulled out the last oil change receipt that said I paid $32. He had lied to me. Then I was rudely asked do you want an oil change or not. I said yes at $32. I have had my vehicle for 12 years and have never had a problem until now. Service at Betten Hyundai is very rude and dishonest. I wouldn't buy a vehicle from them again.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I'm very sorry to hear this. I'll be sure to investigate and we'll work to be better for you in the future.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Shopping for my daughter’s first new car and Brian “Brew”

Reviewed by Gloria from MuskegonMay 23, 2025

Shopping for my daughter’s first new car and Brian “Brew” did an amazing job! He did a great job at answering our many questions. And he provided great customer service!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We were shopping for a new SUV and met Robb Gergen who

Reviewed by Lynn from Norton shores MIOctober 31, 2024

We were shopping for a new SUV and met Robb Gergen who graciously went out of his way to satisfy us by showing available vehicles, going in a test drive and answering all questions. We had not made up our mind on what brand and needed more time. After letting him know we were also interested in a Honda and Toyota and would know our dr idiom in a few days. He let us know that he would be on vacation and would coordinate with the Honda dealer if we chose that vehicle. Well we did and when we went into Honda he had meticulously coordinated all paperwork and provided us with contacts that would help us out. Everything was seamless and first rate experience. Thank you Robb and Betten Automotive!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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