Ralph Thayer Automotive in Livonia including address, phone, dealer reviews, directions, a map, inventory and more

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34501 Plymouth Road
Livonia, MI 48150

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Ralph Thayer Automotive

Overall Rating:

3.5 (out of 5)

52% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CAVEAT VENITOR

Reviewed by Baby Boomer from Grosse Pointe, MIMarch 29, 2020

Drove 100 miles round trip to be told by saleswoman used vehicle I had put a deposit on was not available due to malfunctioning engine light while the Sales mgr. tried to sell me a new or leased vehicle. Good luck.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Sales Manager, Daren, is Great

Reviewed by Brandon from Highland, MIApril 10, 2019

Currently we are searching for a new vehicle and have had our eye on a VW SUV. The sales manager, Daren, reposnded to my initial request quickly and so far has made the search process quite simple. The dealer isn’t just around the corner from My house therefore, he has been great providing me with numbers and breakdowns to make sure everything sounds good to me before I make the trip. Thank you for making the process easy so far. As long as I can find the right car, with the features I’d like I would definately purchase from them.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Thanks for the Honda Civic

Reviewed by Mary from NorthvilleFebruary 20, 2018

They were quick to respond and the vehicle was just what I wanted. The F&I wasn't the usually pushy type. I was in and out within 2 hours including the test drive. Thanks a ton!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Ralph Thayer Automotive

We are proud to be an automotive leader in our area. Since opening we have kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck we will provide assistance to help you find financing options that fit your needs! Our experienced and reliable Service and Parts departments are open extra hours to help fit our customers' hectic schedules. Customer satisfaction is our highest priority!

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