Randy Wise Auto Mall in Flint including address, phone, dealer reviews, directions, a map, inventory and more

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4350 Lennon Rd
Flint, MI 48507

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:30pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Randy Wise Auto Mall

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

64 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sorry Service Department

Reviewed by VV from Lapeer, MIAugust 18, 2020

We took our Elantra in for an engine knock. They said it was in the top of the engine and replaced the entire top end. When we picked it up, it was still doing the same thing. I had told them about a known issue with that particular engine and they chose not to listen. Got the car home and saw that the oil had been way overfilled, presumably to try and hide the knocking sound. Took the car back a couple days later and they said a knock was normal. I asked why it hadn't knocked before 75,000 miles and they had no answer. They refused to look at the engine any further. Took the car to another Hyundai dealer who diagnosed the problem as the identical thing I told Randy Wise. They replaced the entire engine at no charge and also told me about a class action lawsuit that would reimburse me for the seized engine in my Sonata, which Randy Wise had replaced and charged me almost $5000.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.5 (out of 5)

If you want to pay 2-4 times what is reasonably...

Reviewed by Ef from FlushingJanuary 28, 2019

Charges too much. Manager said you pay for their training and certification. If a job takes 1/2 hour, they will charge 2 1/2 if their book says that is how long it should take.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing Service Frome Wendy Hosea

Reviewed by Dylan Huff from Henderson, MichiganJanuary 10, 2019

After getting over the honey-moon phase of buying my first “new” car I can safely say that everytime I enter the car I love it. From the Bluetooth technology to how the vehicle runs it’s just perfect. I have to definitely thank Wendy for her outstanding customer service, the patience that she had with me in getting the car ready, to helping me with the buying process she definitely went above and beyond and I definitely have to thank her for that! You guys have a real gem! We will definitely use her for future vehicle purchases!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Randy Wise Auto Mall

Come see why people travel from all over the Country to Purchase their vehicles from us! Whether you live Local or Far away we will help you find the right vehicle for you! We have guaranteed Financing and look forward to EARNING your business! 810-230-2500

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