689 East St
Pittsfield, MA 01201

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Haddad Hyundai

Overall Rating:

3.4 (out of 5)

98% recommend this dealer

451 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I brought my car in for an Oil & Filter change plus a

Reviewed by Robert G. from Dalton, MANovember 21, 2025

I brought my car in for an Oil & Filter change plus a Tire Rotation. Took about 2 Hours, unacceptable for what they did. Paid My Bill. I noticed they didn't Rotate my tires (I marked them). Not only did they not Rotate my tires, but they Charged me for the Service. How many other people got charged for this Service and they didn't do it. Not a good way to run a business. Not Happy with HADDAD HYUNDAI.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Robert, we're disappointed to hear about your recent visit. We certainly understand your frustration and would like the opportunity to speak with you in great detail. Please reach out directly so we can address this situation together. Thank you for your feedback - it will help us improve moving forward. Best, Service Management Team - 413-358-4248

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Maximum rating = 5

5.0 (out of 5)

Great sale experience with Peggy and the sales team.

Reviewed by Archie from North adams , ma.November 17, 2025

Great sale experience with Peggy and the sales team. The team goes the Xtra mile for you. Fast and efficient team.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Archie, thank you for sharing your fantastic feedback about Peggy and the rest of our team at Haddad Hyundai! We look forward to seeing you again down the road!

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Maximum rating = 5

4.0 (out of 5)

Great experience all around with the team here at Haddad

Reviewed by Daniel from Niskayuna, NYOctober 22, 2025

Great experience all around with the team here at Haddad Hyundai. Jay, Jesse, Brandon and Chris do a great job.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Daniel, thank you for sharing your feedback about our team! We'll be sure to pass along your appreciation to Jay, Jesse, Brandon, and Chris. We hope to see you again at Haddad Hyundai. Safe travels!

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Maximum rating = 5

About Haddad Hyundai

Haddad Hyundai your Pittsfield Hyundai dealer located in the heart of the Berkshires offers new and used Hyundai vehicles in Western Mass along with used cars trucks and SUVs by top manufacturers like Ford Nissan Honda Chevrolet Toyota Subaru and more. When it comes to used cars we are an authorized & certified Hyundai Pre-Owned dealership. Additionally Haddad Hyundai service department services all makes and models and they also have genuine OEM parts.

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