1000 Main St
Holyoke, MA 01040

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 8:30am – 8:30pm
Tue 8:30am – 8:30pm
Wed 8:30am – 8:30pm
Thu 8:30am – 8:30pm
Fri 8:30am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gary Rome Hyundai

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

358 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very pleased with Gary Rome’s service, specifically

Reviewed by Mike S from East LongmeadowDecember 07, 2025

Very pleased with Gary Rome’s service, specifically provided by Megan. I had a blown engine and GR/Megan went to bat for me with Hyundai Inc. and made sure they covered it. Thanks! Mike S

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Mike, we're delighted that Megan and our team were able to assist you thoroughly during such a challenging situation. Thank you for choosing Gary Rome Hyundai and for sharing your feedback! Safe travels ahead!

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Maximum rating = 5

5.0 (out of 5)

Our experience with working with Kevin was excellent as

Reviewed by Dennis Molloy from Feeding Hills MaNovember 26, 2025

Our experience with working with Kevin was excellent as our follow up with Phil who presented the car to us was excellent as Kevin was on vacation....Gary Rome coming to talk to us and bringing the adorable dog Wynn was a plus!!!!!!!!!!!!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Dennis, thank you for highlighting Kevin and Phil's excellent service at Gary Rome Hyundai! We’ll be sure to pass along your feedback. We look forward to seeing you again (and so does Wynn 🐶)!

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Maximum rating = 5

5.0 (out of 5)

My experience working with Nikki is very professional.

Reviewed by Gary Larese from Westfield, MA November 26, 2025

My experience working with Nikki is very professional. She is knowledgeable, sincere, and easy to deal with. This is our second vehicle purchased with Nikki and we have recommended friends that have also had a positive purchasing experiences.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Gary, thank you for your repeat business and your wonderful feedback about Nikki! We truly appreciate your support and referrals at Gary Rome Hyundai. Safe travels in your new car!

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About Gary Rome Hyundai

Gary & Jack are always here to assist you! We are like no other Dealership you'll ever drive into! We sell Hyundai and only Hyundai. We are #1 in Customer Satisfaction for sales and service in the Nation - #1 out of all 800 Hyundai Dealerships!

The Hyundai - Fine workmanship and style America's Best Warranty 10 Year 100000 mile Powertrain Protection 5 year 60000 mile Bumper to Bumper Coverage 5 year Unlimited Miles 24 Hour Roadside Assistance. Priced to fit every budget.

When it comes to buying a Hyundai We want you to visit our dealership.

Ready to buy? Get a price quote before visiting the dealership.

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