520 Worcester Road
Framingham, MA 01702

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Sales: 774-217-6380

Used Cars: 774-217-6408

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of MetroWest Hyundai

Overall Rating:

2.6 (out of 5)

89% recommend this dealer

933 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

there service department is the worst , will damage your

Reviewed by cashlito from bostonJanuary 02, 2026

there service department is the worst , will damage your car more then they fix, the. would blame you as the customer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Buyer beware.

Reviewed by FatherNovember 30, 2025

Buyer beware. This dealership is horrible. My son bought his first car at this store and it’s had been a nightmare since driving it off the lot. The service department has created problems on the back of basic oil changes and tuneups that have resulted in thousands in more repairs. Having gotten second and third opinions from reputable ma Janice, it’s clear this store caused more damage and charged inflated prices. Stay away. I would purchase a bike before had to buy a wreck from this dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority, and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (774) 217-5311 to share more details about your visit so we can make things right.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DON'T BUY A CAR HERE!

Reviewed by Rob WebsterNovember 20, 2025

DON'T BUY A CAR HERE! General Manager, Rusty Clifford, is NOT trustworthy. Cheated me out of $300 after he agreed to the figure. just not right! He's supposed to be the example of some integrity in that place. Can't trust people at their word anymore! His certainly does not mean anything! Spending MILLIONS of $$ building a new Dealership in Westborough, but reneges on a $300 deal!! Very poor,indeed!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Rob, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (774) 217-5311 to share more details about your visit so we can make things right.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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