735 Southbridge St
Auburn, MA 01501

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Herb Chambers Hyundai of Auburn

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1605 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a recall on vehicle to replace engine phu kept me

Reviewed by Michaelbicknell62November 19, 2025

Had a recall on vehicle to replace engine phu kept me well informed on everything had vehicle returned within 2 week

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're pleased to hear Phu kept you informed and got your vehicle returned in two weeks! Thank you for choosing Herb Chambers Hyundai of Auburn and for sharing your review. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Andrew was great and super friendly.

Reviewed by DROD1931November 15, 2025

Andrew was great and super friendly. Made the experience super simple and comfortable. Friendly staff!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your fantastic feedback about Andrew and the team here at Herb Chambers Hyundai of Auburn! We hope to see you back again down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I went for my “free” oil change.

Reviewed by nbjc100November 14, 2025

I went for my “free” oil change. They discovered an issue with rodent infestation. It was fixed while I waited. Total time I was there was just under 1-1/2 hours but I was charged labor for the rodent infestation $268.60 which comes to 1-1/2 hours. So my so called free oil change was not free. I left with $393.03; $62.86 for the actual air cabin filter, $28.91 for an air intake filter and $268.50 for labor and I guess the $27.02 shop charge us for my “free” tea and apple. The parts are priced correct but the labor rate is overstated and overpriced. I will say the employees are all nice, helpful and friendly. Can’t be mad at them, they are only doing as told per the job.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I'm glad to hear that our team was helpful, but it's concerning to see that you were unhappy with the cost of your visit. I certainly don't want any of our guests feeling misled, so I encourage you to reach out to me directly if you'd like to discuss these concerns in greater detail. Thank you, Brendan Grier - General Manager - bgrier@herbchambers.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Herb Chambers Hyundai of Auburn

At Herb Chambers Hyundai of Auburn we go the extra mile when it comes to our customers. Meaning if you don't leave our dealership with a smile we haven't done our job. Offering the latest in automotive technology safety and convenience features there's a new Hyundai for everyone and is more affordable than you think! Or if you're really looking for great savings we have a high-quality used car selection that's really more "like-new" than it is "used". At Herb Chambers we offer our Pre-owned Vehicle 5 Day Money Back Guarantee And 30-day/1500 Miles Trade-in Program. Call Click or Come in today!

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