1706 Massey Blvd
Hagerstown, MD 21740

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Sales: 301-739-6756

Used Cars: 877-488-3465

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 6:00am – 6:00pm
Tue 6:00am – 6:00pm
Wed 6:00am – 6:00pm
Thu 6:00am – 6:00pm
Fri 6:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Massey Hyundai

Overall Rating:

4.3 (out of 5)

94% recommend this dealer

990 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Michael Alban was great.

Reviewed by Julie from Germantown, MDOctober 03, 2025

Michael Alban was great. He had the car warmed up and ready to test drive as soon as I pulled into the lot. Massey worked with my numbers and gave me a good deal. Seamless process from test drive through back office. And a full tank of gas!! Great job Michael and Massey! Very happy with my purchase. Currant Red 2023 Kia Forte GT.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for sharing your experience! We’re thrilled to hear that our staff made your car-buying process smooth and enjoyable. It’s great to know you’re loving your Currant Red 2023 Kia Forte GT — what a fantastic choice! We truly appreciate your business and hope you enjoy every mile in your new ride.

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Maximum rating = 5

1.0 (out of 5)

Don’t purchase a Hyundai these guys admit to a paint

Reviewed by Jerome Nugent from Charles Town WVJuly 11, 2025

Don’t purchase a Hyundai these guys admit to a paint defect and refuse to cover the full issue . They want to spot repair rather than take responsibility and paint the whole vehicle . I bought all my cars for this dealership and they didn’t even bother offering me loaner. I belong in a group of over 9k people with this issue I was contacted by the customer service representee where they try and make it seem like they care. However, they blame corporate sorry but you represent the brand. I was also banned for leaving a review under their facebook profile. Huge Joke of a business BE VERY cautious I have spent years a customer and bought cars for over a decade. DO NOT buy Hyundai

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We understand your frustration and appreciate your feedback online. However, we want to clarify that the repair recommendation you received was based on Hyundai’s official warranty guidelines. Regarding the loaner vehicle, we understand how inconvenient it can be to be without transportation. Loaners are provided based on availability and service duration, and while we aim to accommodate every customer, it is not always guaranteed. We truly value your loyalty and the trust you've placed in us over the years. If you’d like to discuss your situation further or explore any options that may still be available, please reach out to us at your earliest convenience at 301-739-6756.

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Maximum rating = 5

3.0 (out of 5)

Nice sales person.

Reviewed by mcowett@att.net from Pikesville mdFebruary 23, 2025

Nice sales person. Overpriced car. Little trade in money. Tried to do business. Little movement.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your feedback. We’re glad to hear you had a positive experience with our sales team, though we’re sorry to learn that the pricing and trade-in value didn’t meet your expectations. We strive to offer fair and transparent pricing that reflects current market conditions, and we appreciate the opportunity you gave us to earn your business. If you’d like to discuss your experience further, please reach out to us directly at 301-739-6756. Thank you!

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Maximum rating = 5

About Massey Hyundai

QUICK AND EASY FREE APPRAISALS! TOP DOLLAR FOR YOUR VEHICLE! Massey Hyundai is a local as well as a family owned business that offers a very extensive inventory available at competitive prices. We offer an outstanding Service and Hyundai parts all at a convenient location. Our customers travel from all over Maryland West Virginia Virginia and Pennsylvania for all their Hyundai needs. Our expert Service & Parts professionals will help your Hyundai vehicles in great shape! If we can be of any assistance while visiting us online send us an email or give us a call . TRADE IN'S WELCOME!!!

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