Antwerpen Hyundai of Baltimore

We went to the Catonsville location with specific requests. Our sales agent Erica Wilson went above and beyond to fulfill our requests. I would definitely see her again should I need a new vehicle

Che was incredibly polite and helpful in my recent visit to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services that I might want to have done additionally or keep in mind for future visits. I appreciated that I wasn’t put into any position where I felt pressured to add on services right then and there. Che kept a very professional demeanor the whole time, and I truly felt like my opinion as a customer mattered and that the experience was about customer-focused attention and care. The new location is clean, well-stocked with beverages and snacks for customers who wait and a comfortable seating area with large televisions to help pass the time. It was perfect since I had my 3-year old with me as I waited for the service to be completed. The service was also done in under two hours. Thank you to the service team members at Hyundai Catonsville, especially Che, for my great (first, at the new location) service experience.

We came in knowing the type of vehicle we wanted, but not much about the options or process. Erica made sure we were well informed and gave us unpressured time and help finding resources to be sure we were making the choice with which we would be happy. Our son came with us to the test drive as well and was treated with respect and patience in his excitement about back butt warmers and extra leg space. We love our new car, and would absolutely purchase a future vehicle from this location.